Complete Solar Care - Solar Battery Rebates
Tomas came back over Easter to fine-tune the system — that kind of follow-through shows up across reviews.
That level of post-install engagement is not standard in the solar industry and appears genuinely baked into how this team operates. The 25-review base is on the smaller side, so it's worth asking them directly about Energex paperwork timelines and who your point of contact will be once installation is complete — that's where the one friction point in these reviews surfaced. On the whole, reviewers who did research before committing to a solar company landed here and said they'd do it again.
Their work
What it's like working with them
Based on a sample of Google reviews (25 total)
“left the working site spotless after job done”
What they help with
Based on what their customers hired them for
How they stack up
Context from 15 solar panel cleanings in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Complete Solar Care - Solar Battery Rebates
Complete Solar Care is run by a tight-knit team where specific people have clear roles customers notice: Ash handles sales consultations and is repeatedly praised for honest, pressure-free advice; Brett manages client relationships and is credited for staying accessible through the whole process; and Aaron leads installation crews on-site. The business has been operating for around 15 years and focuses on residential solar system installations — systems ranging from 6.6kW through to 13.2kW appear across multiple reviews — along with post-installation monitoring and battery rebate guidance. What separates them from typical installers is the ongoing engagement after handover: the team monitors system outputs remotely every few months, follows up calls are standard practice, and at least one reviewer mentions a technician (Tomas) returning over a public holiday to fine-tune performance. Crews are consistently noted for arriving on time, working efficiently, and cleaning up completely — details that show up independently across enough reviews to be a genuine pattern rather than a talking point. They position themselves toward homeowners who've done their research and want straight answers, not upsells, which is reflected in reviewers explicitly calling out the absence of pressure tactics and the willingness to explain how to maximise the system rather than just install it.
Best for: homeowners who've done their research and want honest system sizing advice, residential installs where ongoing monitoring and post-install follow-up matter, and households looking to combine a new solar system with battery rebate applications.
Location
About Coorparoo — local context+
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Claim This Profile — Free →Common questions about Complete Solar Care - Solar Battery Rebates
What size solar systems does Complete Solar Care typically install?+
Reviews mention systems ranging from 6.6kW up to 13.2kW, so they appear comfortable across a range of residential scales. If you have a larger home or high energy usage, it's worth discussing your quarterly bills upfront — one reviewer went from a $365 quarterly bill to being in credit after a 6.6kW install. The team is noted for sizing recommendations based on actual needs rather than pushing the biggest system available. Confirm your roof size and orientation when you call so they can give you a realistic output estimate.
Does Complete Solar Care help with solar battery rebates?+
Yes — the business name explicitly includes battery rebates and this is listed as a core service offering. Queensland has had various battery booster rebate schemes that can significantly reduce upfront costs. Reviews don't detail the rebate process specifically, so ask them directly which current state or federal programs you qualify for and how they handle the paperwork on your behalf.
Who will I be dealing with during the sales and install process?+
Based on reviews, Ash typically handles initial consultations and is praised for honest, no-pressure advice. Brett manages client communication through to installation and reviewers say he stays accessible and answers calls readily. On install day, Aaron leads the installation crew. Emma is also mentioned in one review as part of the customer-facing team. It's worth confirming who your main contact will be post-installation, particularly for any grid connection paperwork.
Do they monitor your system after installation?+
Multiple reviewers specifically highlight ongoing monitoring as part of what Complete Solar Care does — the team checks in on system outputs every few months after install. One customer mentions a technician (Tomas) returning over Easter to fine-tune their system when outputs looked off. The monitoring app is set up on install day with a walkthrough so you can track production yourself too. This post-install support is one of the more consistently mentioned differentiators across these reviews.
How long does the installation process take from signing up to having a working system?+
Several reviews describe the overall process as quick and seamless, though specific timeframes aren't detailed. The business handles communication between signing and install day, and customers say they were kept informed throughout. One area worth confirming directly is the Energex grid connection approval timeline — this is managed by the business on your behalf and is an important step before your system can export to the grid. Ask them upfront what the expected wait time is from installation to final energisation.