ICU CLEANING
Yoshi and Aiko repeatedly praised for tackling difficult windows other cleaners avoid — screens included.
That division of labour seems to be why customers consistently mention both good communication and quality results in the same review, rather than praising just one or the other. The business has handled everything from bond cleans and pre-sale preparations to multi-year commercial contracts, so if you need a one-off job or want someone to come back regularly, both appear to be options worth raising when you contact them.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“attention to detail and care taken and the results are brilliant”
“Trevor made the booking process very easy and was quick to get back to me”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About ICU CLEANING
Run by Yoshi and Aiko as the core cleaning duo, with Brett, Kristyn, and Trevor also named across reviews for specific roles — Trevor handles booking coordination and quoting, while Brett and Kristyn cover commercial accounts like dental surgeries and offices. Yoshi and Aiko take on the hands-on residential work, and customers most often call out their ability to reach awkward or difficult windows that other cleaners might skip. Reviews suggest they cover both homes and businesses, including bond cleans, pre-sale cleans, and ongoing commercial contracts — making them a practical fit whether you're preparing to sell or just want reliable scheduled maintenance. Their willingness to work through rain and not cancel last-minute is a recurring detail that separates them from typical window cleaners who reschedule at the first sign of bad weather. The team is also noted for screen cleaning alongside glass, which is often overlooked by competitors and makes a noticeable difference to the finished result. With around 13 years of operation out of Sinnamon Park, they appear to serve a broad corridor across Brisbane's western suburbs, including Jindalee and surrounding areas.
Best for: pre-sale and bond clean window preparation, homes with hard-to-reach or awkward windows, and businesses looking for a reliable ongoing commercial window cleaning arrangement.
Location
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Claim This Profile — Free →Common questions about ICU CLEANING
Who actually turns up to do the work at ICU Cleaning?+
Reviews name several team members depending on the job type. Yoshi and Aiko handle most residential window and screen cleaning, and are frequently praised for their attention to detail on difficult-to-reach windows. Brett and Kristyn appear to manage commercial accounts, including a dental surgery where they've been the regular cleaners for years. Trevor is mentioned for handling quotes and booking coordination, and is noted for being quick to respond and easy to communicate with.
Can ICU Cleaning help with a bond clean or pre-sale window clean?+
Yes — multiple reviews specifically mention ICU being used for bond cleans and pre-sale property preparation, with at least one customer noting they were referred directly by their real estate agency. Reviews for these jobs mention thorough results and good communication leading up to the appointment. If you're on a deadline before settlement or inspection, it's worth asking Trevor about availability when you enquire, as lead times aren't detailed in the reviews.
Do they clean window screens as well as glass?+
Reviews confirm that screen cleaning is included alongside window cleaning on at least some jobs — one customer specifically mentions having both windows and screens cleaned in the same visit. This is worth confirming when you book, as it's not always a standard inclusion with window cleaners and makes a noticeable difference to the finished look.
Will ICU Cleaning cancel if it rains on the day?+
At least one review directly addresses this — a customer noted that Yoshi completed the job despite it raining all day and did not cancel or postpone. That said, this is one data point rather than a stated policy, so it's worth confirming when you book whether weather conditions affect their schedule or the quoted outcome.
Do they take on commercial cleaning jobs as well as homes?+
Yes — reviews mention ongoing commercial contracts including a Jindalee office serviced for several years and a dental surgery where Brett and Kristyn are the regular cleaners. If you're looking for a reliable commercial window cleaner rather than a one-off residential job, ICU appears to handle both, and the commercial reviews suggest they maintain consistency over repeated visits.