Masra Services
Customers repeatedly return and refer friends after a first clean — often citing speed and pricing in the same breath.
Pricing transparency stands out: multiple reviewers mention reasonable rates without being asked, suggesting there are no nasty surprises between quote and invoice. The company structure and GST registration make them a practical choice for landlords, strata managers, or business owners who need a proper tax invoice. Given the sample is small and covers a short period, it's worth asking them directly about their availability for your property type and whether they have experience with any access challenges like multi-storey windows before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (39 total)
“prices are very reasonable and the boys did a fantastic job”
“Spectacular boys with great manners”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Masra Services
With roughly two decades in the trade, Masra Services brings a level of field experience to window cleaning that newer operators simply can't match — their longevity in South Brisbane's competitive market points to a team that has refined its process well beyond the basics. Reviews specifically call out exterior window cleaning as a core strength, with one customer noting their exterior windows were left 'spectacular' in a single visit, and another describing windows that looked 'brand new in just a couple of hours.' The team appears to work across both residential and commercial properties — one reviewer mentions a convenience store job completed to a high standard — which suggests they carry the equipment and crew size to handle non-standard or larger-scale cleans, not just suburban homes. Customers consistently describe the crew as a team of multiple people rather than a solo operator, which likely contributes to the fast turnaround times mentioned across several reviews. Pricing comes up repeatedly as a point of difference, with multiple customers flagging it as 'very reasonable' without prompting — a useful signal in a category where quotes can vary dramatically. GST registration and company structure indicate this is a properly formalised business, worth noting if you need invoices for a strata, rental property, or commercial premises.
Best for: residential window cleans needing fast same-day results, commercial or retail premises requiring a full team rather than a solo cleaner, and landlords or property managers who need GST-compliant invoicing.
Location
About South Brisbane — local context+
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Claim This Profile — Free →Common questions about Masra Services
Does Masra Services work on commercial properties as well as homes?+
Yes — at least one reviewer specifically mentions a convenience store job completed to a high standard, suggesting the team handles commercial premises alongside residential work. Their company structure and GST registration also make them well-suited to commercial clients who need proper invoicing. It's worth confirming with them directly whether your specific commercial setup — size, access requirements, operating hours — is something they regularly service.
How long does a typical window clean take with Masra Services?+
Several customers mention quick turnaround times, with one noting their windows were transformed 'in just a couple of hours.' The crew appears to operate as a team rather than a solo operator, which likely helps with speed on larger jobs. For a more accurate time estimate based on your property's window count and access, it's best to get a quote and ask them directly.
What do customers say about Masra Services' pricing?+
Pricing comes up unprompted in multiple reviews, with customers describing rates as 'very reasonable' across both residential and commercial jobs. This is a positive signal in a category where pricing can vary widely between operators. Masra Services is GST registered, so if you need a tax invoice for a rental property or business, they can provide one — worth confirming when you request your quote.
Will Masra Services come back for repeat cleans?+
Multiple customers across the reviewed sample explicitly mention they plan to book again or have already had the team return regularly, with one describing 'nothing but consistency' across repeat visits. This suggests the business is comfortable handling ongoing maintenance schedules, not just one-off cleans. If you're looking for a regular window cleaning arrangement, it's worth discussing frequency and any discounts for repeat bookings when you make contact.
Is Masra Services suitable for a strata or body corporate job?+
Their company entity type and GST registration make them a reasonable candidate for strata or body corporate work where formal invoicing and a structured business arrangement are required. Reviews don't specifically mention strata jobs, so it's not possible to confirm from customer feedback alone whether they handle complex multi-level or common-area cleaning. Contact them directly to discuss scope, access equipment, and insurance coverage before committing.