The Door Keeper
Scott and the team regularly deliver custom-designed doors that customers describe as stand-out features of their homes.
Scott is named repeatedly as the person who steers design conversations — customers with unusual or bespoke briefs consistently note he took the time to understand exactly what they wanted. The team has also demonstrated a willingness to freight quality products interstate, which matters if you're outside the Bundaberg area but want locally made craftsmanship. With only 15 reviews spanning about a decade, the sample is small — but coverage is complete (all 15 reviews on Google are accounted for), and the consistency across different job types suggests the experience isn't a one-off.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
“nothing was too much trouble”
What they help with
Based on what their customers hired them for
How they stack up
Context from 320 garage doorss in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About The Door Keeper
Scott, Will, and Craig lead a partnership that specialises in custom-manufactured doors and windows — not off-the-shelf garage door installation, despite the platform category. The Door Keeper crafts bespoke timber screen doors, solid entrance doors, bifold doors, custom servery windows, and doors with translucent or decorative glass, all locally manufactured in Bundaberg and shipped as far as NSW when needed. Scott is the name customers mention most for design consultation — helping with colour choices, explaining options at the client's level, and making sure unusual briefs (like a front door that doesn't look like every other house on the street) actually get delivered. Will handles communication and project coordination, and Craig appears alongside Scott in install and after-sales mentions. Reviews suggest this business suits homeowners who want something genuinely custom — a door that improves airflow while maintaining privacy, or an entrance that makes a design statement — rather than those needing a fast standard replacement. They've also supplied commercial clients, including boarding kennels, and will pack and freight orders interstate for the right job.
Best for: homeowners wanting a one-of-a-kind custom entrance or screen door, renovators needing a bespoke bifold or servery window to connect indoor and outdoor spaces, and buyers outside the Bundaberg area who need a quality locally made door freighted interstate.
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Claim This Profile — Free →Common questions about The Door Keeper
What types of doors does The Door Keeper actually make?+
Reviews reference a wide range of custom products: solid timber entrance doors, timber screen doors with aluminium mesh for airflow, doors with translucent glass panels, bifold doors that open onto decks, and custom servery windows with built-in fly screens. These are locally manufactured pieces, not catalogue items — customers frequently note the doors were designed around their specific frame sizes, style preferences, and functional needs. The business has supplied both residential and commercial clients, including a boarding kennel. If you have an unusual brief, reviews suggest Scott is the person to talk through the design with.
Does The Door Keeper service areas outside Bundaberg?+
At least one customer review confirms The Door Keeper packed and freighted a custom front entry door from Queensland to NSW, with the team helping remotely with colour choices and design throughout the process. For customers outside the Bundaberg region, it's worth contacting them directly to confirm whether your job suits a supply-only or supply-and-install arrangement, and to get a freight quote. Installation by their team appears to be available locally, while more distant customers may need to arrange their own installer.
Who should I expect to deal with at The Door Keeper?+
Reviews name Scott, Will, and Craig across different stages of projects. Scott is mentioned most often for design consultations and client communication — customers describe him as thorough and easy to talk to regardless of your technical knowledge. Will appears in project coordination and enquiry handling, while Craig is referenced alongside Scott in installation and after-sales contexts. One reviewer specifically noted the team 'talked at my level' to make sure they understood every option before committing.
What do customers say about The Door Keeper's pricing?+
Reviews across the 15 available don't directly discuss pricing or compare costs to competitors, so it's difficult to give a clear picture on value relative to market rates. What customers do comment on is the quality of the finished product and the perception that a custom door adds value to the home — one reviewer noted it made 'a great first impression' and added 'extra value to the house.' For accurate pricing on a custom job, contact the team directly with your dimensions, material preferences, and any design specifics.
How long does a custom door project typically take?+
Reviews don't specify lead times or turnaround durations, and given each product appears to be custom-manufactured to order, timelines likely vary based on complexity and demand. One review does mention a busy season, which suggests there are periods where the workshop is at higher capacity. It's worth asking Scott or Will about current lead times when you make first contact, especially if you have a deadline tied to a renovation or move-in date.