Remedy Electrical
Neil called in at 7:30pm during a cyclone to get a customer's hot water running — that kind of follow-through shows up across dozens of reviews.
The same customers come back for multiple jobs across different properties, which is a stronger signal than any single five-star review. For homeowners weighing up whether to call, it's worth knowing the business covers both domestic and commercial work across the northern suburbs, takes on urgent callouts (including after-hours during the recent cyclone period), and has a small team including electrician Simon — so ask when booking whether Neil or Simon will attend if that matters to you.
Their work
What it's like working with them
Based on a sample of Google reviews (102 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 361 electricians in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Remedy Electrical
Neil, the owner and lead electrician at Remedy Electrical, is the kind of tradie customers describe as genuinely rare — the sort who shows up exactly when promised, explains every step in plain English, and cleans up before leaving. Reviews across two years show Neil handling a wide range of residential work: ceiling fans with icon-labelled switches, oven and cooktop installations, smoke alarm upgrades, security lighting, switchboard work, and fault-finding under difficult conditions including a cyclone response. A team member named Simon also appears in reviews for ceiling fan and lighting replacements, praised specifically for conscientious, high-quality workmanship — and a female apprentice earns a shout-out for her enthusiasm on the job. The business serves both homeowners and commercial clients (one review covers a full shop relocation), and several reviewers mention returning for multiple jobs across different properties, including investment properties managed remotely. Neil's pricing is consistently described as fair and transparent, with no hidden fees — which, combined with same-day and next-day availability in the Cairns and northern suburbs area, makes Remedy well-suited to landlords, homeowners facing urgent faults, and anyone who's been burned by unreliable tradies before.
Best for: homeowners who've struggled to find a reliable tradie and want someone who genuinely shows up on time, landlords needing electrical work across investment properties, urgent fault callouts in the Cairns northern suburbs, and renovation jobs involving fans, lighting, and appliance installation.
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Claim This Profile — Free →Common questions about Remedy Electrical
What areas does Remedy Electrical service?+
Remedy Electrical is based in Redlynch and reviews confirm jobs across the wider Cairns region, with customers specifically naming Kewarra Beach, Freshwater, and other northern suburbs. Neil has attended both residential and commercial premises across the area. If you're unsure whether your suburb is covered, it's worth calling directly — multiple reviewers note he responds to enquiries very quickly.
Does Remedy Electrical do emergency or after-hours callouts?+
Yes — several reviews confirm Neil has attended urgent jobs outside standard business hours. One customer describes him arriving at 7:30pm to connect a hot water system after five days without hot water, and another notes he made time for an electrical fault right before Christmas. During the recent cyclone period, he was still responding to callouts. It's worth calling rather than messaging if your situation is urgent.
What do customers say about Neil's pricing?+
Pricing is one of the most consistently praised aspects across the 50 reviews we analysed. Customers repeatedly use phrases like 'reasonable price,' 'great price,' 'value for money,' and 'fair and transparent — no hidden fees or surprises.' One long-term customer who has used Neil across multiple properties over ten years specifically highlights that the work is 'well priced.' No reviews in our sample raise concerns about overcharging.
Who will actually do the work — is it always Neil?+
Neil is the owner and handles the majority of jobs based on reviews, but there is a small team. Electrician Simon is mentioned by name in at least one review for ceiling fan and lighting replacement work and is described as polite, professional, and conscientious. A female apprentice is also referenced positively. If it matters to you who attends, it's reasonable to ask when you book.
What types of electrical work does Remedy Electrical handle?+
Reviews cover a broad range of residential and commercial work: ceiling fan and light installations, oven and cooktop connections, bathroom exhaust fan replacements, smoke alarm upgrades, security lighting, powerpoints, fault finding, and hot water system connections. One review covers a full commercial shop relocation. Neil is described in multiple reviews as willing to tackle additional jobs while already on site, so it's worth mentioning everything you need when you first make contact.