Novus Glass Cairns
Peter has been fixing Cairns windscreens for decades — and still turns up to caravan parks within 40 minutes of a call.
From the 50 reviews analysed, the dominant pattern is strong on price and speed — most customers get chip repairs done on the spot and full replacements within a day, often at noticeably lower prices than they were quoted elsewhere. A smaller cluster of reviews — roughly 4 to 5 out of 50 — raise workmanship concerns: things like a seal cut short, washer lines left disconnected, and a rear vision mirror stem broken after fitting; these aren't universal but they're worth factoring in, particularly for more complex replacements. The practical move is to do a thorough walkaround with the technician before they start, confirm exactly what's included in the job, and check the finished work carefully before driving away.
Their work
What it's like working with them
Based on a sample of Google reviews (65 total)
“called around town and they were the cheapest”
“repaired onsite within one hour of ringing”
What they help with
Based on what their customers hired them for
How they stack up
Context from 321 glass & glaziers in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Novus Glass Cairns
Peter is the name that keeps coming up across years of Cairns windscreen jobs — customers mention him by name for chip repairs, full replacements, and even going beyond the brief (one reviewer noted he straightened a bent door channel without being asked). Brendan handles quoting and is specifically called out for giving strong phone quotes that hold up on the day. The shop's core niche is automotive glass: windscreen chip repairs done in under 30 minutes, full windscreen replacements for everything from daily drivers to Y62 Patrols and Landcruisers, and rear and quarter-window work when vandalism or accidents strike. They regularly beat competitor quotes by a meaningful margin — multiple reviewers say they called around town first and came here after getting a lower number — and they've extended that ethos to at least one not-for-profit, fixing a chip for a food rescue charity at no charge. For travellers passing through the region, the mobile response is a practical standout: one crew drove to a caravan park within 40 minutes of a highway rock strike, and another sourced an overnight part to get a vehicle back on the road the next day.
Best for: urgent same-day chip repairs in Cairns, mobile callouts for travellers or regional customers with a rock strike, and full windscreen replacements where price is the primary consideration.
Location
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Claim This Profile — Free →Common questions about Novus Glass Cairns
Does Novus Glass Cairns offer mobile windscreen repair?+
Yes — multiple reviews confirm mobile callouts, including a crew dispatched to a caravan park within 40 minutes of a highway rock strike and a mobile replacement done at a customer's home for a VY Commodore. Regional customers from Gregory and Tinaroo areas have also been serviced. If you're stuck somewhere in the Cairns region, it's worth calling directly to confirm they can reach you.
How quickly can Novus Glass Cairns complete a repair or replacement?+
Chip repairs are routinely done on the spot in under 30 minutes, sometimes within an hour of calling. Full windscreen replacements are often completed the same day or next day, with one reviewer noting an overnight part order fulfilled the following morning. Speed is one of the most consistently mentioned positives across the reviews we analysed.
How does pricing at Novus Glass Cairns compare to other Cairns glaziers?+
Across the 50 reviews analysed, lower pricing is the single most repeated theme — many customers specifically say they called around before choosing Novus and found it the cheapest option. One reviewer paid half the price of competitors for a rear windscreen replacement. Pricing appears to hold up from the phone quote to the job itself, with Brendan specifically named for accurate quoting.
Who does the work at Novus Glass Cairns, and are they experienced?+
Peter is the main technician and is named in reviews spanning multiple years, with one long-term customer describing nearly 40 years of using him. Brendan handles quoting and customer liaison and is praised for clear, accurate phone quotes. The shop operates as a small, owner-run team rather than a large anonymous service centre.
Are there any quality concerns I should be aware of before booking?+
Most customers are satisfied, but a handful of reviews — roughly 4 to 5 out of 50 — describe post-job issues including a windscreen seal cut short, washer lines left disconnected after a replacement, and a rear vision mirror stem damaged during fitting. These are a minority of jobs, but it's sensible to inspect the finished work carefully before leaving and confirm verbally what the job includes, particularly for full replacements.