Southside Glass & Aluminium
Bob quoted within 30 minutes and arrived same-day — often thousands cheaper than competing quotes.
Bob and Renzi are both named across positive reviews, and the work itself draws consistent praise for quality and fair pricing. Two reviews do describe extended delays in follow-up — one waiting over six months for a quote — which is worth factoring in if your job isn't urgent enough to prompt an immediate response. If you have a pressing safety glass situation, this business looks well suited to it; for a less urgent job, it's worth confirming upfront that your project is on Bob's active radar before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (14 total)
“he could of said its the whole thing that needs to be replaced but no he didnt”
What they help with
Based on what their customers hired them for
How they stack up
Context from 321 glass & glaziers in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Southside Glass & Aluminium
Bob runs this sole-trader glazing outfit out of Bentley Park, handling residential glass repairs and security screen work personally — and based on reviews, his speed from first contact to job completion is the defining feature. He's quoted customers within 30 minutes and arrived the same day on broken sliding door glass, including in situations where other companies had left homeowners waiting days with a safety hazard. Renzi is the technician mentioned alongside Bob on-site work, specifically praised for the quality of sliding door glass replacements and for spotting improvements to security screen doors while he was already there. One customer noted Bob assessed their door, identified the repair could be done without a full replacement, and had it done that day — a decision that saved them thousands compared to a $3,000 quote they'd received elsewhere. The business sits in a niche that suits urgent residential repairs — broken safety glass, sliding doors, security screens — rather than large-scale commercial glazing or new construction. At roughly 11 years of operation as a sole trader, the team is small, which makes availability the key variable: when Bob and Renzi are reachable and on the tools, turnaround is fast; when they're stretched, communication has been inconsistent for some customers.
Best for: urgent same-day safety glass replacement on sliding doors, residential security screen door installation, and homeowners needing a fast affordable repair without being pushed toward a full replacement.
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Claim This Profile — Free →Common questions about Southside Glass & Aluminium
Does Southside Glass & Aluminium handle emergency or same-day glass repairs?+
Yes — same-day response is one of the most consistently mentioned things across the reviews available. Multiple customers describe calling Bob, receiving a quote within 30 minutes, and having a technician arrive the same day to replace broken sliding door safety glass. This appears to be the scenario the business is best set up for, particularly when there's a safety concern like exposed broken glass.
Who does the on-site work — Bob or a team?+
Bob handles quoting and coordination, and a technician named Renzi is mentioned in reviews as the person doing on-site glass replacement and screen door work. Renzi has been specifically praised for replacing sliding door glass efficiently and for noticing and improving a security screen door during the same visit. As a sole trader operation, the team appears to be small — typically just these two.
What do customers say about pricing?+
Pricing gets a lot of positive mentions across the 14 reviews — words like 'great price', 'very reasonable', 'affordable', and 'cheap' come up repeatedly. One customer described receiving a quote over $3,000 from another company, then calling Bob and getting the job done the same day at a significantly lower cost. That said, individual quotes will vary depending on the job, so it's still worth confirming scope before work begins.
Are there any concerns about responsiveness or communication?+
Two of the 14 available reviews describe problems with follow-up — one customer reported waiting over six months for a quote despite multiple follow-ups, and another described repeated no-shows and excuses. This is worth noting, though the majority of reviews describe fast, proactive communication. It may be that responsiveness varies depending on how busy the business is, so if you have an urgent job you're likely to get a faster response than if you're asking for a non-urgent quote.
What types of glass and aluminium work does this business cover?+
Based on reviews and the business category, the core work is residential glass repair — particularly sliding door safety glass replacement and security screen door installation or repair. Reviews don't mention commercial glazing, shopfronts, or large-scale renovation glazing, so this appears to be a business focused on household repairs rather than new construction or commercial projects. If you have a specific job type that isn't a standard residential repair, it's worth confirming directly with Bob before booking.