NBS Plumbing Pty Ltd
Three named technicians — Zac, Nik, and Zain — each vouched for separately by customers across emergency and planned jobs.
The office team gets its own mentions for fitting appointments around work schedules and following up clearly, which matters if you're coordinating a multi-visit job. With only 17 total reviews over roughly nine years, the sample is small; it's enough to show a consistent style but not enough to reveal how the business handles more complex or disputed jobs, so it's worth asking directly about your specific scope before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (17 total)
“emergency on a Sunday afternoon and Zain came out to help us straight away”
What they help with
Based on what their customers hired them for
How they stack up
Context from 385 plumbers in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About NBS Plumbing Pty Ltd
NBS Plumbing fields a named team across both technical and office roles, and reviews consistently map each person to a specific function: Zac, Jayden, and Slade handle on-site work including urgent call-outs, while Nik (also spelled Nick) appears repeatedly for drainage installs, pipe repairs, and situations where he talks customers through their options rather than simply invoking a quote. Zain is singled out for emergency Sunday responses, and the office side — Jess, Joycelyn, and Ash — draws its own praise for prompt communication and scheduling that fits around customers' work hours. Reviewers describe the working style as methodical and transparent: Nik guided one customer through a DIY pipe fix rather than charging for unnecessary labour, and another reviewer noted he referred them to a leak specialist rather than overselling his own scope. The business appears equally comfortable on residential properties and small commercial sites, with specific jobs mentioned including sewer line installation on a difficult site, downpipe and shed drainage, and urgent water supply line leaks. Homeowners in Cairns who need someone available on short notice — including weekends — and who want a plumber that explains the problem rather than just billing for the fix will find the team's approach a reasonable fit.
Best for: urgent same-day and weekend plumbing emergencies in Cairns, homeowners who want a plumber to explain repair options rather than just invoice, and drainage or sewer work on residential and small commercial sites.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about NBS Plumbing Pty Ltd
Does NBS Plumbing handle genuine after-hours or weekend emergencies?+
Based on the reviews, yes — one customer had a plumbing emergency on a Sunday afternoon and Zain attended the same day. Another reviewer noted they could call Zane any time and he would turn up as soon as possible. If you have an urgent situation, it's worth calling directly to confirm who's available rather than relying solely on a booking form.
Which technicians are likely to attend, and what are they known for?+
Reviews name several technicians with distinct roles: Zac appears on larger team jobs and urgent call-outs; Nik (also written as Nick) handles drainage installs and is repeatedly praised for explaining options clearly and referring customers to specialists when appropriate; Zain is mentioned specifically for emergency response. The office team — Ash, Jess, and Joycelyn — handles scheduling and follow-up. Availability of specific technicians on any given day would need to be confirmed when you call.
What do customers say about pricing at NBS Plumbing?+
Pricing comes up positively in several reviews — one customer described the price as 'second to none' and another said Zane prices jobs with an understanding of small business budgets. A reviewer also noted that Nik provided 'affordable options' rather than pushing the most expensive fix. No reviews flag cost as a concern, though with only 17 total reviews it's a small sample to draw firm conclusions from.
What areas does NBS Plumbing cover?+
The business is based in Parramatta Park, QLD, and multiple reviews reference work carried out in Cairns. One repeat customer explicitly recommends them to 'every property owner in Cairns.' Reviews don't mention specific suburb boundaries, so if you're outside central Cairns it's worth confirming coverage when you enquire.
Does NBS Plumbing work on commercial or trade properties, or mostly residential?+
The review sample covers both. Residential jobs mentioned include water supply line leaks, downpipes, and shed drainage. One reviewer noted a sewer line installation on a 'very difficult site,' which suggests capacity for more involved work. One reviewer also notes that Zane understands small businesses and prices accordingly, suggesting some commercial or small-trade experience. For larger commercial scopes, it's worth discussing your specific requirements upfront.