Oakland Plumbing
Regularly called in after other plumbers fail — and repeatedly solves what they couldn't.
Blocked sewers written off as requiring road excavation, roof leaks resealed by others within a month, toilet installations abandoned due to pipe mismatches: in each case, reviewers describe Oakland finding a workable solution without inflating the scope of work. Lewis is the technician named most often for this diagnostic credibility, while Brandon handles fast fixture swaps and Ben excels at hands-on blockage diagnosis. One review in the sample describes a quote that was requested but never delivered despite two follow-up requests — worth keeping in mind if you're asking them to quote a non-urgent job, so confirm a turnaround time upfront. GST-registered and operating as a company for around four years, they're set up to handle both residential repair work and more complex jobs involving body corporates or multi-dwelling sites.
Their work
What it's like working with them
Based on a sample of Google reviews (92 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 385 plumbers in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Oakland Plumbing
Oakland Plumbing operates as a multi-technician team rather than a solo operator, which matters when you have several problems at once — reviews describe them sending different plumbers matched to specific tasks on the same property in the same week. Lewis is the name that appears most throughout the review history: customers credit him with solving drainage and sewage issues that multiple previous plumbers declared unsolvable, including a collapsed sewer pipe found via camera inspection and a three-month sewage problem resolved without opening the road. Jai, Mal, Brandon, and Ben also appear by name — Brandon is praised for fast toilet replacements and improvising solutions when pipe sizes don't match; Ben for diagnosing blocked pipes quickly using hands-on techniques others missed; Nathan for laundry refits and Lewis separately for weekend gas leak callouts. The office coordinator Susan is specifically called out for managing complex situations like body corporate liaisons and same-day hot water system replacements, which puts them in a different category from tradespeople who are hard to reach between jobs. They carry camera inspection and high-pressure jetting equipment, which shows up in reviews of drainage, roof leak, and sewer work — giving them a diagnostic edge on problems that stump plumbers working by guesswork. They're particularly well-suited to Cairns-area homeowners dealing with wet season roof leaks, aging pipe systems, and drainage problems, with reviewers noting they responded on Saturdays, Sundays, and evenings when other local plumbers didn't pick up.
Best for: complex drainage or sewage problems that other plumbers have already failed to fix, emergency hot water system failures needing same-day or next-day replacement, weekend and after-hours plumbing emergencies in the Cairns area, and multi-issue jobs requiring different specialists on the same property.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Oakland Plumbing
Does Oakland Plumbing handle emergency callouts on weekends?+
Yes — multiple reviewers specifically mention reaching Lewis on Saturdays and Sundays when no other local plumber answered. One customer had a hot water service flood their unit on a Saturday morning and Lewis came that day, then returned Monday for the new installation. Another had a gas leak fixed on a weekend by Nathan. If you call after hours, reviews suggest Lewis is responsive via phone even when he's already on a job.
Who are the main plumbers at Oakland, and what does each one specialise in?+
Lewis appears most frequently in reviews and is particularly praised for diagnosing and fixing complex drainage, sewage, and hot water problems — often after other plumbers have failed. Brandon is mentioned for fast toilet replacements and pipe adaptation work. Ben is credited with hands-on blockage diagnosis and finding root causes quickly. Nathan handles laundry refits and gas work. The office coordinator Susan manages scheduling, same-day bookings, and body corporate liaison.
What do customers say about Oakland Plumbing's pricing?+
Pricing feedback in the reviews is consistently positive — multiple customers describe being surprised that they weren't pushed toward more expensive solutions. One reviewer noted Lewis found the cheapest solution for a blocked swimming pool pipe where previous plumbers had no answer; another said Oakland fixed a collapsed sewer without touching the road, saving significant cost. Reviews don't quote specific dollar figures, so get a written quote upfront, but the pattern suggests they avoid inflating scope unnecessarily.
Can Oakland Plumbing handle complex jobs like body corporate properties or multi-dwelling sites?+
Based on at least one detailed review, yes — office coordinator Susan helped manage a leak between two units that involved coordinating with the building owner, neighbouring unit, and body corporate over more than a year. Other plumbers contracted by the body corporate couldn't locate the problem; Oakland found and fixed it. If you're dealing with a strata or body corporate situation, their office team appears equipped to handle the coordination side, not just the trade work.
Do they use camera inspection, or do they diagnose plumbing problems by guesswork?+
Several reviews specifically mention Oakland using CCTV pipe cameras and high-pressure jetting equipment to find and fix drainage and sewer problems. One reviewer described getting quotes from other plumbers for full roof replacement, while Oakland used a pipe camera to identify all leak points precisely before fixing them. This diagnostic approach is mentioned as a key reason customers say Oakland solves problems others can't — particularly relevant for older homes or hidden leaks.