Raymond Plumbing
Named plumbers Jess and Murray praised independently across multiple Cairns rental and residential jobs.
Jess, Murray, and Romain are each named specifically for skilled, tidy, on-time work, which gives you concrete names to ask for when booking. It's worth noting that three reviews — roughly 7% of the sample — describe billing disputes where the final invoice didn't match what was discussed on site; these are a genuine pattern rather than a one-off, and the trajectory of recent reviews shows more variance than earlier years. The practical takeaway: get any scope or cost agreement confirmed in writing before work starts, particularly for after-hours or multi-part jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (51 total)
“when the job cost less they passed that saving onto me”
“came ready with the parts today”
What they help with
Based on what their customers hired them for
How they stack up
Context from 385 plumbers in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Raymond Plumbing
Mark Lancaster runs this Cairns-region plumbing outfit, and the team he's assembled covers more ground than most solo operators — from pipe reruns through walls and roof leak detection to Zip HydroTap servicing (they're a listed local agent), gas fitting, guttering, and hot water system replacements. Jess is the name that comes up most for detailed pipe and tapware work — customers note she's professional, tidy, and proactive about flagging other issues while on site. Murray handles gas fitting and gets praised specifically for flexibility on scheduling. Romain, Brendon, and others round out a crew that property managers and real estate agencies in Cairns lean on heavily — several reviews come from PMs with six-plus years of working with the team across rental portfolios. The business is particularly well-suited to landlords and body corporates managing properties remotely, with multiple reviewers noting they were happy to trust the team unsupervised and that savings were passed back when a job came in under quote. They've also taken on jobs other plumbers declined — complex pipe reruns, difficult certification work for converted spaces — and consistently quoted below competitors on those harder calls.
Best for: remote landlords and property managers needing a trusted Cairns plumber, complex pipe reruns that other plumbers have declined, Zip HydroTap repairs and servicing, and gas fitting jobs requiring scheduling flexibility.
Location
Often needed together
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Claim This Profile — Free →Common questions about Raymond Plumbing
Does Raymond Plumbing do emergency and after-hours callouts?+
Yes — reviews confirm the team makes themselves available on public holidays and outside standard hours, including Australia Day callouts. After-hours rates apply at double time, which is standard across the industry. If you're booking for an emergency, it's worth confirming current availability directly with the office, as they operate across a busy Cairns market.
What areas around Cairns does Raymond Plumbing cover?+
Based in Manoora, reviews mention jobs completed in Bentley Park, Cairns city, and properties described as Northern Beaches rentals. They appear to cover greater Cairns and surrounds. If you're outside the immediate Cairns area, confirm your suburb with them before booking.
How does Raymond Plumbing handle pricing and quotes?+
Several customers — including a remote landlord — specifically mention being refunded when a job came in under the quoted price, which is uncommon. However, three reviews describe situations where the final invoice didn't match what was discussed on site. The practical approach is to get any agreed scope and pricing confirmed in writing before work begins, particularly for multi-part jobs or after-hours callouts.
Are there specific plumbers on the team worth asking for?+
Jess is mentioned across multiple reviews for pipe reruns, tapware, and in-home plumbing work — customers highlight her punctuality, neatness, and willingness to look at secondary issues while on site. Murray is named specifically for gas fitting and praised for scheduling flexibility. Romain handles Zip HydroTap repairs. If your job matches one of those specialties, it's worth asking for them by name when you book.
Is Raymond Plumbing a good fit for rental property and body corporate work?+
This is arguably their strongest niche — multiple property managers and real estate agencies name Raymond Plumbing as a preferred contractor, with one reviewer citing six years of consistent use across a Northern Beaches portfolio. They're experienced with body corporate reporting requirements and jobs where the owner isn't on site. Remote landlords specifically note the team can be trusted to attend, quote fairly, and communicate clearly without hand-holding.