Pool Pro Redlynch
Alex diagnoses and fixes pool problems on the same day — and customers say there's no upselling involved.
Alex is named directly for same-day fault diagnosis and repairs, including sand filter installs and acid washing, while Scotty handles recurring maintenance runs with customers on ongoing contracts reporting consistent results. The business is still in its first year of trading, so the review base is relatively small; if longevity matters to you, it's worth asking how long the owners have been in the industry even if the partnership itself is new.
Their work
What it's like working with them
Based on a sample of Google reviews (25 total)
“Alex came over on the day and diagnosed then fixed the problem”
“There is a huge difference from before and after everytime he calls”
“Now doing monthly service and very happy with the price”
What they help with
Based on what their customers hired them for
How they stack up
Context from 255 pool maintenances in Cairns
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Pool Pro Redlynch
Alex and Scotty are the two names that come up most in reviews — Alex handles on-the-day diagnoses and repairs, including equipment installs like sand filters and acid washing jobs, while Scotty runs the regular monthly maintenance rounds, with customers noting a visible before-and-after difference each visit. The business operates as a partnership covering both a physical store in Redlynch — where customers bring water samples for testing — and an in-home service model, meaning you can get a problem solved on-site or walk in for supplies and advice on the same day. Reviews suggest they're straight-talking on pricing: multiple customers specifically mention no hidden fees and no upselling of products or services you don't need, which stands out in a category where unnecessary chemical top-ups are a common frustration. Their scope runs from one-off repairs and equipment installations through to fortnightly and monthly service contracts, making them a practical fit whether you need a single fix or want to hand the whole thing off to someone. Being only around a year into trading, their review base is still growing, but the consistency across those reviews points to a team that's already settled into a clear way of working.
Best for: monthly or fortnightly pool maintenance contracts, same-day fault diagnosis and repair, sand filter installation, and walk-in water testing and chemical advice.
Location
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Claim This Profile — Free →Common questions about Pool Pro Redlynch
What kind of ongoing service plans does Pool Pro Redlynch offer?+
Reviews mention both monthly and fortnightly maintenance contracts, with customers on these plans reporting consistent results and affordable pricing. Scotty is specifically named as the technician handling regular maintenance visits. Customers on contracts have noted a clear visible improvement each time he attends. If you're looking to hand off pool upkeep entirely, an ongoing plan appears to be a well-established part of what they offer.
Can Pool Pro Redlynch come out for a same-day repair?+
At least one review describes Alex arriving on the same day to diagnose and fix a pool problem, and the owner is also mentioned coming out after hours for a home check. While same-day availability can't be guaranteed, the pattern across reviews suggests responsiveness is a genuine part of how they operate. It's worth calling directly if you have an urgent issue rather than assuming you'll have to wait.
What do customers say about pricing at Pool Pro Redlynch?+
Multiple customers explicitly mention honest pricing with no hidden fees, and several note they were not pushed to buy products or services they didn't need. One reviewer states they wouldn't question the value because the service quality justifies the cost. The general picture from 18 reviews is that pricing is competitive and transparent rather than the cheapest possible option.
Does Pool Pro Redlynch have a physical store I can visit?+
Yes — reviews reference visiting the store to have pool water samples tested, and customers mention staff giving advice in person rather than just selling products. The store is based in Redlynch, QLD. If you want a water test before committing to any chemicals or treatment, walking in with a sample appears to be a straightforward option.
What types of pool repairs and installations does Pool Pro Redlynch handle?+
Reviews specifically mention sand filter installation (at least one customer had two installed), acid washing, and general fault diagnosis and repair. Alex is the name most associated with repair and installation work. The business appears to handle both the diagnostic side — identifying what's wrong — and the hands-on fix in the same visit where possible. For anything not listed here, contacting them directly is the safest approach given the relatively small number of reviews available.