East Coast Energy Solutions - Cairns
The electrician switched off mains power during testing — customers didn't notice because the battery switchover was seamless.
Jon is the person most reviewers dealt with first and consistently described as knowledgeable without being pushy; Corey is the name that comes up most on installation day for both technical skill and clear explanation. Pricing comes up repeatedly as competitive without being the cheapest, and several reviewers mention getting multiple quotes before choosing this team specifically because they felt more informed after speaking with Jon. One 4-star review does note that response times for post-install support can be slow when the team is busy — worth asking about their after-sales availability upfront, particularly if you're installing a large battery system that may need ongoing monitoring support.
Their work
What it's like working with them
Based on a sample of Google reviews (73 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 447 solar panel installations in Cairns
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About East Coast Energy Solutions - Cairns
Chris (the owner/manager) leads installations while Jon handles system design and sales consultations — reviewers consistently flag Jon for patient, pressure-free advice and Chris for being hands-on at job sites, sometimes staying past 7:30pm to ensure systems are fault-free. Corey and Clayton are the electricians named most often, with Corey specifically praised for explaining how systems operate during commissioning, including live demonstrations like switching off mains power to show seamless off-grid switchover. The business covers a wide geographic footprint from Cairns City out to Atherton, Malanda, the Tablelands, and even Magnetic Island, making them one of the few Cairns-based solar companies willing to travel for regional installs. Their scope goes well beyond standard rooftop solar — reviews document large-scale battery systems (Sigenergy 48kWh, Tesla Powerwall), 3-phase upgrades, floating pontoon solar (40kW+), marine/boat solar, and air conditioning, which is unusual for a solar-first business. They handle all Ergon paperwork and grid connection admin in-house, and multiple reviewers specifically noted arriving home to a completed, fully operational system without needing to coordinate anything themselves.
Best for: homeowners wanting a complete solar-plus-battery system with all grid paperwork handled, Cairns-region and Tablelands properties needing a team willing to travel, customers who want detailed system design guidance without sales pressure, and larger or more complex installs like 3-phase upgrades or pontoon solar.
Location
Often needed together
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Claim This Profile — Free →Common questions about East Coast Energy Solutions - Cairns
Does East Coast Energy Solutions service areas outside Cairns City?+
Yes — reviewers confirm installs completed in Atherton, Malanda, the Tablelands, rural Tablelands properties, and Magnetic Island, suggesting they're one of the few Cairns-based solar companies willing to travel regionally. If you're outside Cairns City, it's worth calling to confirm travel availability and whether any additional costs apply for your area. Several Tablelands customers specifically noted they chose this team after local installers failed to follow through.
Who will I deal with during the quoting and installation process?+
Jon typically handles the initial consultation and system design, and reviewers consistently describe him as patient, thorough, and willing to answer many questions without pressure. Chris, the owner/manager, is often involved in installation and follow-up. On installation day, Corey and Clayton are the electricians mentioned most frequently — both are praised for explaining each step and walking customers through how to use their system and monitoring apps before leaving.
Do they handle the Ergon paperwork and grid connection process?+
Multiple reviewers specifically highlight this as a strength — the team manages all Ergon Energy network connection paperwork and the full process from quote to operational system. One customer noted they 'didn't have to worry about a thing in terms of paperwork,' and several others mentioned arriving home from work to find the system fully installed and running. Confirm with them what's included in your quote so expectations are aligned.
What kind of battery systems do they install?+
Reviews mention Tesla Powerwall, Sigenergy (including a 48kWh setup with a 30kW inverter and gateway), and general home battery storage across multiple installs. One reviewer documented a large-scale pontoon solar system over 40kW, suggesting capability well beyond standard residential battery storage. If you have a specific battery brand or capacity in mind, Jon can apparently walk you through multiple configurations and price points.
How does their pricing compare to other Cairns solar companies?+
Reviewers who obtained multiple quotes consistently describe East Coast Energy Solutions as competitive — not the cheapest, but not the dearest either. One customer noted the price quoted was the price charged with no surprises. Several reviewers chose them over cheaper alternatives specifically because of the quality of advice during the quoting process. It's worth getting at least one or two comparison quotes so you have context, which the team appears comfortable with — multiple reviewers mention going through a 3-4 quote process before choosing them.