Arborcare Tree Services NQ
Les and the crew are called out by name for technical palm removals in tight spots — and for going beyond the brief on cleanup.
Les is mentioned by name in multiple reviews as the face of the operation and is generally well-regarded. That said, 2 of the 12 sampled reviews raise a similar concern: property damage during the job that was not subsequently repaired or compensated, with one reviewer also noting a quote that grew on completion day. This is a real pattern worth taking seriously, not just an isolated complaint. Before booking, it's worth asking for a written, itemised quote and clarifying in advance what happens if incidental damage occurs — a business that handles that conversation confidently is a better signal than the quote price alone. The trajectory of recent reviews is mixed enough that a brief check of the most current Google feedback before deciding would also be worthwhile.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 350 tree servicess in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Arborcare Tree Services NQ
Les leads the Arborcare crew on jobs ranging from large-scale palm removals around pools and fences to bamboo eradication on rental properties — the kind of work that demands precision in tight spaces rather than just raw cutting power. Reviewers specifically highlight the team's ability to drop seven massive Cuban palms close to fences and garden beds without causing collateral damage, which points to genuine rigging and directional felling skill rather than just chainsaw work. They operate as a company (GST-registered) and have been active roughly 13 years in the Cairns region, which gives them familiarity with Far North Queensland's demanding tropical species mix. Beyond the tree work itself, the crew has been noted for going beyond the brief — one customer had their carport roof and gutters cleaned as part of the visit without asking. Turnaround can be fast when scheduling allows, with at least one job quoted and completed within two days. They're likely best suited to residential properties with established tropical trees — palms, bamboo, and similar growth — where access or proximity to structures makes the job genuinely technical.
Best for: residential palm and bamboo removal in tight or fenced spaces, large-scale tropical tree clearing around pools and garden beds, and homeowners who want fast turnaround on established Far North Queensland species.
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Claim This Profile — Free →Common questions about Arborcare Tree Services NQ
What types of trees does Arborcare Tree Services NQ specialise in?+
Based on the reviews available, the crew has specific experience with large tropical species common to Far North Queensland — Cuban palms, bamboo, and similar established growth. One job involved removing seven large palms close to fences and pool areas, and another focused on bamboo eradication on a rental property. If you have a non-standard species or an unusual access situation, it's worth describing the job in detail when you call so they can give you an accurate quote upfront.
What do customers say about Arborcare's pricing?+
Pricing comes up frequently in the sample reviews and is generally described as competitive and fair — phrases like 'great value for money' and 'price quoted was great' appear across multiple reviews. However, one reviewer reported that the quoted price increased on the day of job completion, which is worth being aware of. To protect yourself, ask for a written, itemised quote before work begins and confirm whether the price is fixed or subject to change based on what's found on the day.
How quickly can Arborcare schedule and complete a job?+
At least one reviewer noted their job was quoted on a Tuesday and completed by Thursday, suggesting the team can move quickly when their schedule allows. This isn't guaranteed across all jobs — larger or more complex work will naturally take longer to plan and execute. If timing is important, mention it when you make contact so they can give you a realistic window.
What should I know before booking Arborcare for work near my home or fence?+
Several reviewers praise the team's ability to work close to fences, garden beds, and pool areas without causing collateral damage — this appears to be a genuine strength. However, two reviewers in the sample raised concerns about property damage during jobs that was not subsequently repaired. Before work starts, it's worth discussing in writing what process the business follows if incidental damage occurs. A clear answer to that question before you commit is a reasonable thing to ask any tree service operating near structures.
Does Arborcare service areas outside Smithfield?+
Reviews mention jobs at Clifton Beach and other surrounding areas, suggesting they operate across the broader Cairns northern suburbs rather than just Smithfield. Les is described in one review as 'a local man that helps local people,' which implies a regional rather than city-wide focus. It's best to confirm your specific address when you call — particularly if you're further south toward Cairns CBD or north past Palm Cove.