Croker Glass Service
Owner Jock personally handles every job with documented emergency response times under one hour.
From 20 Google reviewsFour separate reviews mention emergency response times of under an hour, including weekend work, suggesting this business prioritizes urgent glass repairs. The main concern appears in one review about a job cancellation after initial quoting, though this represents an isolated instance in the sample.
Their work
What it's like working with them
Based on a sample of recent customer reviews (20 total)
“He's the owner and the hands on bloke”
“very reasonable prices”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Croker Glass Service
Croker Glass Service specializes in emergency window repairs and replacements, particularly for residential double glazed windows and sliding doors. Owner-operator Jock leads the business hands-on, with customers consistently noting his ability to respond to urgent situations within hours — often on weekends and outside normal business hours. The business handles specialized work like fitting dog doors into double glazed panels, which multiple reviewers mention other companies couldn't or wouldn't do. Jock's approach involves direct customer contact as the owner, meaning quotes and scheduling happen directly with the person doing the work rather than through intermediaries. Reviews suggest they're particularly well-suited for homeowners facing emergency glass damage who need rapid response and quality replacement work.
Best for: emergency glass repairs requiring same-day response, specialized dog door installations in double glazed windows, residential window and sliding door replacements, and situations where direct owner contact is preferred.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Croker Glass Service
How quickly can Croker Glass respond to emergency glass repairs?+
Based on customer reviews, Jock from Croker Glass frequently responds to emergency calls within an hour, including weekend work. Multiple customers specifically mention same-day service for urgent situations like shattered windows. One customer noted he rescheduled other jobs to provide immediate emergency assistance when glass was at risk of falling from a balcony.
Does Croker Glass handle specialized installations like dog doors?+
Yes, reviews indicate they specialize in dog door installations in double glazed panels, which several customers mention other companies couldn't or wouldn't do. Jock orders custom double glazed panels with dog door openings built in rather than trying to modify existing glass. This appears to be one of their specialty services.
Who will actually do the work at Croker Glass?+
Owner Jock personally handles customer contact, quoting, and the actual glass work according to multiple reviews. Customers consistently mention dealing directly with him from initial call through job completion. This owner-operator approach means you get direct communication with the person doing the work rather than going through intermediaries.
What do customers say about Croker Glass pricing?+
Multiple reviews describe their pricing as 'very reasonable', 'competitive', and 'great value for money'. Specific pricing isn't mentioned in reviews, but customers consistently note satisfaction with the cost relative to the quality and speed of service provided. Reviews don't indicate any pricing concerns or unexpected charges.