Mint Cleaning Group Pty Ltd
Dora's responsive communication and successful end-of-lease cleaning track record with multiple bond returns reported.
From 213 Google reviewsThe end-of-lease cleaning service stands out with multiple customers reporting successful bond returns and real estate agent satisfaction. Recent reviews show more variability in service quality, with some customers experiencing incomplete work requiring follow-up visits, though the business appears to address issues when contacted.
Their work
What it's like working with them
Based on a sample of recent customer reviews (213 total)
“using Mint for few years now for my weekly cleaning”
What they help with
Based on what their customers hired them for
How they stack up
Context from 42 oven & bbq cleanings in Canberra
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Mint Cleaning Group Pty Ltd
Mint Cleaning Group operates as a full-service cleaning company with Dora handling customer communications and booking coordination, while specialized teams tackle everything from regular house cleaning to end-of-lease requirements. The business has evolved beyond basic cleaning to offer carpet steam cleaning, window cleaning including tracks, oven cleaning, and couch cleaning services. Customers consistently mention Dora by name for her responsive communication style, sending confirmation texts and accommodating last-minute scheduling changes. Their end-of-lease cleaning service appears to be a particular strength, with multiple customers reporting successful bond returns and real estate agent approval. The company maintains teams of two cleaners who work systematically through properties, though some customers report inconsistency between different cleaning teams.
Best for: end-of-lease cleaning with bond return requirements, regular fortnightly or weekly house cleaning with flexible scheduling, and comprehensive cleaning services including carpets and windows.
Location
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Claim This Profile — Free →Common questions about Mint Cleaning Group Pty Ltd
What areas does Mint Cleaning Group service?+
Based on customer reviews, Mint Cleaning Group services the ACT region including Kingston, Queanbeyan NSW, and Gordon ACT. Multiple customers mention using their services across various Canberra locations for both regular cleaning and end-of-lease requirements. They appear to have good coverage across the greater Canberra area, with customers noting reliable service delivery to different suburbs.
How does Mint Cleaning Group handle scheduling and communication?+
Dora manages booking coordination and is consistently praised for responsive communication. Customers report receiving confirmation texts the day before cleaning, prompt responses to scheduling changes, and accommodation of last-minute requests. Several reviews mention her patience in working with families who need to reschedule regularly, and she provides updates if cleaners are running late or need to adjust timing.
What do customers say about their end-of-lease cleaning service?+
The end-of-lease cleaning receives strong praise, with multiple customers reporting successful bond returns and satisfied real estate agents. Customers mention the service being thorough enough that properties look better than when they moved in. The service includes carpet steam cleaning and window cleaning, though some customers noted issues with window tracks requiring follow-up visits. Pricing is described as competitive rather than the cheapest option.
How long do their regular cleaning services take?+
Customer experiences vary significantly regarding timing. Some long-term customers report needing only 2-hour cleans for well-maintained homes, while the company sometimes quotes 4.5-hour slots. One customer experienced confusion when wanting a 2-hour booking but being told only a 4.5-hour slot was available. Regular customers seem to work out suitable arrangements, but initial booking discussions about timing may require clear communication.
What's included in their cleaning services?+
Beyond standard house cleaning, Mint offers specialized services including carpet steam cleaning, window cleaning (including tracks), oven cleaning, BBQ cleaning, and couch cleaning. For end-of-lease cleaning, they handle comprehensive property cleaning including multiple bathrooms, extensive window cleaning (customers mention 60+ windows), and carpet treatment. Some services like window tracks are charged as extras, and customers should confirm specific inclusions when booking.