Flick Pest Control Canberra
Customers repeatedly request specific technicians like Marc O'Donnell for termite work and Damien for pest control by name.
From 232 Google reviewsHowever, multiple customers report significant billing and office management issues, including being charged for services not provided and subscription payments continuing without proper communication. The technical work receives strong praise, but the administrative side shows concerning patterns that potential customers should clarify upfront.
Their work
What it's like working with them
Based on a sample of recent customer reviews (232 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Flick Pest Control Canberra
Flick Pest Control operates across Canberra with a team of specialist technicians who customers frequently mention by name for their expertise. Marc O'Donnell stands out for termite inspections and treatments, with multiple customers specifically requesting him for his thorough approach and detailed written reports. Damien handles general pest control and rodent management, praised for explaining procedures and aftercare clearly. The business offers both one-off treatments and ongoing subscription packages, with technicians like Zac going beyond standard pest control to handle unusual situations like live bird removal from wall cavities. Their Peace of Mind package covers follow-up visits, though several customers report billing and communication issues with the office systems that can overshadow the quality fieldwork.
Best for: termite inspections with detailed reporting, ongoing pest control subscriptions, and unusual pest situations requiring specialist knowledge beyond standard spraying.
Location
Often needed together
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Claim This Profile — Free →Common questions about Flick Pest Control Canberra
Which technicians does Flick Canberra have for specialized pest work?+
Multiple customers specifically mention Marc O'Donnell for termite inspections and treatments, praising his thoroughness and professional reports. Damien is frequently named for general pest control and rodent work, with customers appreciating his clear explanations of procedures. Other technicians like Zac, Tom, and Maurice are mentioned for various specialist services including wildlife removal and wasp nest treatments.
What is Flick's Peace of Mind package and how does it work?+
The Peace of Mind package appears to be a subscription service that covers ongoing pest control with follow-up visits included at no extra charge. However, several customers report issues with billing continuing automatically without proper notification when annual treatments are due. It's important to clarify the exact terms and communication process before signing up.
What do customers say about Flick's billing and office management?+
This is a significant concern area with multiple customers reporting being charged for services not provided, difficulty getting refunds, and subscription payments continuing without proper follow-up communication. While the field technicians receive strong praise, customers recommend being very clear about billing terms and keeping detailed records of all transactions and service agreements.
Does Flick handle unusual pest situations beyond standard spraying?+
Yes, customers mention technicians handling live bird removal from wall cavities, locating dead animals in roof spaces, and providing detailed pest damage assessments for property purchases. The technicians appear to have expertise beyond routine pest control, though you should confirm their capabilities for any unusual situations during booking.