KKS Waterproofing
Customer reports $4,000 basement job failed after first rain with unresponsive warranty service.
From 3 Google reviewsThe customer paid $4,000 for basement waterproofing that failed immediately after the first rain, with the membrane peeling and the company allegedly not responding to warranty claims despite offering a 10-year guarantee. With such limited feedback available, it's difficult to assess whether this represents an isolated incident or a pattern.
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About KKS Waterproofing
This waterproofing contractor operates from Fyshwick serving the ACT region with basement and foundation waterproofing services. Based on the limited customer feedback available, they offer quotes for residential leak repairs and use membrane-based waterproofing systems with what they claim is a 10-year product guarantee. The business appears to focus on basement waterproofing solutions for existing homes rather than new construction work. However, the single detailed review raises serious concerns about both the quality of their membrane installation and their follow-up service when problems arise, suggesting potential issues with workmanship durability and customer support after job completion.
Best for: homeowners seeking basement leak quotes who prioritize getting multiple estimates and detailed warranty terms in writing.
Location
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Claim This Profile — Free →Common questions about KKS Waterproofing
What warranty does KKS Waterproofing offer?+
According to customer feedback, they offer a 10-year guarantee on their waterproofing products. However, one customer reported difficulty getting warranty service when their basement continued leaking after completion. It would be wise to get warranty terms in writing and clarify the process for warranty claims before starting work.
What type of waterproofing systems does KKS use?+
Based on available reviews, they use membrane-based waterproofing systems for basement applications. One customer mentioned their membrane was peeling after the job, though it's unclear if this is typical or an isolated quality issue. Ask for details about the specific membrane products and installation methods they use.
How much does basement waterproofing cost with KKS?+
One customer reported paying $4,000 for basement waterproofing work, though the scope and size of that particular job isn't detailed. Pricing will depend on your specific basement size, leak severity, and chosen waterproofing method. Get a detailed written quote that breaks down materials and labor costs.
How responsive is KKS to customer concerns?+
The limited feedback available raises concerns about post-job communication, with one customer reporting that KKS wouldn't return emails or calls when warranty issues arose. This is based on very limited data, but it suggests asking upfront about their customer service process and getting contact commitments in writing.