Broadwater Air and Energy Pty Ltd
Gordon and the team are repeatedly named for following up weeks after install — without being asked.
That kind of post-job responsiveness is genuinely rare to see confirmed this consistently. The team covers both residential and commercial work, handles brand removal and replacement in a single day on large ducted jobs, and works with strata-managed properties where coordination with external parties is required — useful context if your job involves approvals or third parties. Pricing feedback across reviews describes quotes as competitive or below what customers had researched themselves, though you should confirm this directly for your specific system size and installation complexity.
Their work
What it's like working with them
Based on a sample of Google reviews (34 total)
“arrived on time for both the quote and installation”
“Kym showed amazing patience”
What they help with
Based on what their customers hired them for
How they stack up
Context from 271 air conditionings in Central Coast
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Broadwater Air and Energy Pty Ltd
Gordon leads the team on-site for ducted and split system installs — reviews repeatedly credit him by name for clear post-installation walkthroughs of control panels and for responsive follow-up when customers need help adjusting settings weeks later. Kym handles quoting and coordination for complex jobs, including installs that require scaffolding, strata approval, or multi-day staging, and multiple customers credit her patience on jobs that drag out through bureaucratic delays. The business works across both residential and light commercial properties, servicing and reconfiguring systems in leased commercial facilities as well as new ducted installs in two-storey homes. They carry major brands including Daikin, Actron, and the Actron Serene Series 2, and reviewers note they explain brand-specific reasoning rather than just defaulting to one manufacturer. A recurring pattern across reviews is the quality of cable and pipework concealment — several customers specifically mention how neatly conduits, hoses, and stormwater connections are finished, which stands out compared to typical split system installs. Andrew is named in multiple reviews handling relocation jobs and servicing work, giving the business depth beyond the lead installer for ongoing maintenance customers.
Best for: whole-home ducted system replacements in established houses, complex installs requiring strata or scaffolding coordination, and homeowners who want thorough post-installation support rather than a one-and-done job.
Location
Often needed together
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Claim This Profile — Free →Common questions about Broadwater Air and Energy Pty Ltd
What types of air conditioning systems does Broadwater Air and Energy install?+
Reviews confirm installations of split systems, ducted reverse cycle systems, and multi-zone ducted setups with WiFi sensors. Brands mentioned across customer jobs include Daikin (including Daikin Inverter Split Ducted), Actron, and the Actron Serene Series 2. They handle both straightforward single-room splits and large whole-home systems in two-storey houses. If you have a specific brand preference, it's worth mentioning when you request a quote.
Does Broadwater Air and Energy work on commercial properties?+
Yes — at least two reviewers mention using them for servicing and reconfiguring systems in commercial leased facilities, with one noting they've become their default provider for both commercial and domestic work. The scope appears to include ongoing maintenance contracts, not just one-off installs. For large or multi-tenancy commercial jobs, it's worth asking them directly about scale and scheduling capacity.
How do customers describe their pricing?+
Multiple reviews describe quotes as competitive or 'very reasonable,' and one customer noted the price was comparable to or less than what they'd independently researched online before calling. Reviews don't quote specific dollar figures, so direct comparison is difficult. The consistent theme is that pricing didn't come as a surprise — several customers mention the quote process was transparent and turnaround was quick.
Can Broadwater Air and Energy manage installs in strata or apartment buildings?+
Yes — at least one detailed review describes a complex strata install requiring coordination with scaffolders and body corporate approval, which Kym managed through a drawn-out approval process. If your property requires strata consent, it's worth flagging this upfront so they can factor the coordination into the timeline. They appear experienced with the additional admin these jobs require.
What happens after installation — do they provide support if something needs adjusting?+
Post-install follow-up is one of the most frequently mentioned positives in reviews. Gordon is specifically named for walking customers through control panel operation after install and for responding when customers called weeks or months later to adjust settings or troubleshoot minor issues. One reviewer also noted receiving a follow-up call from the business to check everything was working. This appears to be standard practice rather than exceptional service for them.