Neptune Electrical & Technology
Billy Ray is on-site within 30 minutes for emergencies — including after midnight.
GST registration and a company structure (rather than a sole trader) confirm this is a properly set up business, which matters when you need compliant electrical certificates for settlement or rental compliance. The reviews also flag something practical for landlords: Billy Ray has demonstrated he can pick up parts, coordinate with property managers, and complete jobs without the owner needing to be present — confirm that capability directly when you call if your situation is similar.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“Bill Ray arrived within half an hour”
“the pricing was incredibly fair”
What they help with
Based on what their customers hired them for
How they stack up
Context from 305 electricians in Darwin
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Neptune Electrical & Technology
Billy Ray (also called Bill or Billy) is the face and driving force of Neptune Electrical & Technology, and reviews paint a clear picture of what he personally brings to a job: he shows up when he says he will, explains technical work in plain language, and handles paperwork the same day. He's covered everything from ceiling fan and light fitting replacements to switchboard work, solar hot water element wiring, isolator installation, and air conditioning unit installs — so the business isn't limited to one niche but leans heavily toward residential maintenance and urgent repairs. The 'Technology' part of the name reflects a broader scope than most local electricians; Billy Ray is noted for sharing tips on extending equipment lifespan, suggesting the team thinks beyond the immediate fix. The business also has named team members — Josh and Nick appear in at least one review for punctual, efficient work — indicating this is no longer a sole-operator outfit, which matters if you need a crew for a larger job. A recurring pattern across reviews is after-hours and emergency availability: multiple customers describe getting someone on-site within 25–30 minutes in the middle of the night or on short notice, which is rare in regional NT. Landlords and property managers handling tenanted or settlement-sensitive properties specifically call out Billy Ray's ability to coordinate access and logistics independently, making Neptune a practical choice for remote property owners who can't be on-site themselves.
Best for: after-hours and emergency electrical repairs in the Darwin–Palmerston region, rental property compliance work where the owner can't be on-site, and residential maintenance jobs like fan and light fitting replacements that need to be done quickly and at a fair price.
Location
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Claim This Profile — Free →Common questions about Neptune Electrical & Technology
Does Neptune Electrical & Technology do after-hours emergency callouts?+
Yes, and this appears to be one of their genuine strengths. Multiple customers describe Billy Ray arriving within 25–30 minutes for after-hours emergencies, including a family who returned home to no power at 1:30am. At least one reviewer notes they were the only company that responded in an after-hours situation. If you have an urgent issue, calling directly is worth trying regardless of the time.
What areas does Neptune Electrical cover?+
The business is based in Yarrawonga, NT, but reviews reference jobs completed in Palmerston and Darwin as well, so their service area appears to cover the greater Darwin region. If you're located further out, it's worth calling to confirm — reviews don't mention work beyond those areas.
Can Neptune Electrical handle jobs for rental properties or when I can't be on-site?+
At least one landlord review specifically praises Billy Ray for managing the job entirely without the owner present — including picking up a part that arrived after the owner had flown out and coordinating access with the property agent independently. If you're a remote landlord or property manager, this level of coordination is worth asking about directly when you book.
What do customers say about Neptune's pricing?+
Pricing is described positively across multiple reviews, with phrases like 'incredibly fair,' 'fair price,' and 'reasonable price' appearing consistently in the 24 reviews we analysed. No reviewers flagged pricing as a concern. That said, always ask for a quote upfront — especially for after-hours callouts, where rates can differ from standard business hours.
Who will actually turn up to do the work?+
Billy Ray is the most frequently mentioned by name and appears to handle a wide range of jobs personally. Team members Josh and Nick are also named in at least one review for on-time, efficient work, suggesting the business has grown beyond a one-man operation. If you have a preference or a complex job requiring coordination, it's reasonable to ask who'll be assigned when you book.