Precision Plumbing and Drainage
Plumbers who rearrange their day for urgent hot water callouts — and reviewers consistently notice.
The sample rating holds steady at 4.8★ across the full 72-month window, with no sign of quality drift. A small number of reviews (3 out of 50) flag communication gaps around scheduling — missed arrival windows, delays in invoicing, or unclear follow-through — so if your job is time-sensitive, it's worth confirming your booking in writing and asking for an ETA text on the day. Rod and the team appear to work well across both one-off emergency repairs and ongoing relationships with property managers, making them a practical fit for landlords who need a reliable plumber without needing to supervise every job.
Their work
What it's like working with them
Based on a sample of Google reviews (141 total)
“wriggled the day around and pushed our job in”
What they help with
Based on what their customers hired them for
How they stack up
Context from 301 plumbers in Darwin
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Precision Plumbing and Drainage
Rod runs this Darwin-based plumbing and drainage operation as a sole trader with a team that includes named plumbers Christian, Dale, Tom, Jesse, and Lochlaan — each showing up in reviews for different jobs. Christian is specifically praised for hot water installations and accessibility bathroom modifications, and for disguising pipe work neatly in tight spaces. Dale handles multi-item jobs efficiently (dishwasher connections, toilet repairs, valve replacements), while Tom earns repeat praise for drain clearing and showing up twice to verify repairs are holding. Office coordinator Keaha is singled out by name for rearranging schedules to fit in urgent hot water calls — a sign that the admin side is actively managed rather than left to voicemail. The business suits Darwin and Palmerston residents who need someone to show up quickly without a drama: after-hours emergency calls, blocked drains on weekends, and urgent hot water system failures appear consistently across reviews, often with sub-hour response times. Property managers and investment property owners also feature as a recurring client type, with several reviews noting PPD handles access and tenant communication independently.
Best for: after-hours plumbing emergencies requiring fast response, hot water system replacement or repair, landlords and property managers needing independent job completion, and multi-item plumbing service visits.
Location
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Claim This Profile — Free →Common questions about Precision Plumbing and Drainage
Does Precision Plumbing and Drainage do after-hours emergency callouts?+
Yes — multiple reviews confirm after-hours and weekend responses, including one where a plumber arrived within 20 minutes of a late-night call. Reviewers note that after-hours call-out fees are described as reasonable rather than inflated. The office (particularly Keaha) has been praised for rearranging schedules to prioritise urgent hot water failures and active leaks. If you have a genuine emergency, calling rather than booking online is likely to get a faster response.
What areas does Precision Plumbing and Drainage cover?+
Reviews mention jobs completed across Darwin, Palmerston, and Coconut Grove. The business is based in Coconut Grove, NT, and the Palmerston mention comes with a note that a plumber arrived within half an hour — suggesting they cover the broader Darwin region comfortably. If you're outside central Darwin, it's worth confirming your suburb when you call.
How do customers rate the pricing?+
Pricing feedback across the 50 reviews we analysed skews positive — several reviewers specifically note costs came in lower than expected or cheaper than competitor quotes, including one who saved approximately $300 on a toilet replacement. Weekend and after-hours call-outs are noted as 'very reasonable' rather than punishing. One review flags a $165 call-out fee charged before parts were ordered, so it's worth clarifying up front what's included in any call-out charge before work begins.
Is Precision Plumbing suited for investment property and rental work?+
Several reviews come specifically from property managers and landlords, noting the team handles access, tenant communication, and job completion without the owner needing to be on site. One property management business describes PPD as a trusted go-to for their portfolio over several years. The business is GST registered, which makes invoicing straightforward for property investors. For landlords juggling multiple properties, their track record of independent job completion is the most relevant detail.
Which plumbers on the team should I ask for based on the type of job?+
Christian appears most often in reviews for hot water system installations, accessibility bathroom modifications, and tight-space pipe work. Dale is praised for handling multi-item service visits efficiently — dishwashers, toilet repairs, valve replacements in a single visit. Tom earns specific praise for drain clearing and for following up visits to confirm repairs are holding. Jesse is highlighted for thorough, detail-focused work. If you have a specific job type, mentioning what you need when you book may help them assign the best fit.