SolarCity NT - Solar & Batteries
Mel quotes same-day, Dan installs with precision — and customers keep coming back years later to expand their systems.
That split shows up across reviews spanning years, which suggests it's structural rather than situational. The team's willingness to go beyond the quoted scope — fixing legacy electrical issues, accommodating floods and cyclones during a project, returning to expand systems after installation — comes up in multiple reviews and is the kind of detail worth asking about directly when you get your quote. For NT homeowners weighing solar and battery storage, the long tenure of repeat customers (some 3+ years on) is probably the most useful signal in the data.
Their work
What it's like working with them
Based on a sample of Google reviews (32 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 333 solar panel installations in Darwin
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About SolarCity NT - Solar & Batteries
Mel handles all client-facing work — quoting, planning, and ongoing communication — and reviews repeatedly credit him for responding within hours, pricing accurately, and staying available after install. Dan leads the installation crew on-site, and customers specifically call out his perfectionism: he takes input on battery placement, addresses legacy electrical issues that fall outside the quote, and runs an install that multiple reviewers describe as 'clean' and 'seamless.' The business focuses on residential solar and battery storage in the Darwin and Palmerston area, with a particular strength in Tesla Powerwall systems and 3-phase setups — several customers also mention EV charger additions as part of the same project. One reviewer notes the team installs one property per day rather than rushing multiple jobs, a deliberate choice that shows up consistently in the workmanship feedback. Post-install support is a recurring theme: customers mention the monitoring app, follow-up communications, and the team returning years later to expand existing systems. For homeowners replacing an ageing rooftop system, adding battery storage to an existing setup, or future-proofing for an EV, the review pattern suggests this is a team that treats the install as the start of the relationship rather than the end of it.
Best for: residential Tesla Powerwall and battery storage installs, replacing ageing rooftop solar systems, adding EV chargers to an existing solar setup, and homeowners who want ongoing post-install support rather than a one-off job.
Location
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Claim This Profile — Free →Common questions about SolarCity NT - Solar & Batteries
Who are the key people at SolarCity NT and what do they each handle?+
Reviews point to two key people: Mel runs the client-facing side — quoting, planning, and ongoing communication — and customers repeatedly mention him responding within hours and pricing accurately. Dan leads the on-site installation team and is specifically praised for perfectionism, taking direction on equipment placement, and addressing problems outside the original scope. Several reviews also mention Neil Carberry in connection with the electrical contracting side of the business.
Does SolarCity NT install Tesla Powerwall battery systems?+
Yes — Tesla Powerwall installations appear frequently across reviews, and several customers have had additional batteries added to their systems in follow-up visits years after the original install. One reviewer specifically praised the Tesla app integration as easy to set up and use. If you're considering a battery-ready setup for future EV charging, multiple reviews mention that combination being offered as part of a single project.
What happens after the solar system is installed — do they follow up?+
Post-install support comes up consistently in reviews. Customers mention follow-up communications after install, a monitoring app that the team helps set up, and the company returning to expand systems years later. One customer noted they're 'still proud and happy customers' three years on. It's worth asking Mel directly what their standard after-install process looks like and what ongoing monitoring support is included.
What areas does SolarCity NT service?+
Reviews mention installations in Darwin and Palmerston specifically, and the business is based in East Arm, NT. Reviews don't confirm how far outside the Darwin metro area they'll travel, so if you're in a more remote NT location, confirm coverage directly with Mel when you request a quote.
How long does a typical solar and battery installation take?+
One reviewer specifically noted that the team installs one property per day — a deliberate quality-over-quantity approach — rather than rushing multiple jobs in a day. Reviews describe installs as 'seamless' and completed on the scheduled date in most cases, though one project was extended by floods and a cyclone (an NT-specific hazard worth factoring into your planning timeline). The switch to Power and Water for grid connection was completed within a week of install for at least one Palmerston customer.