M5 Electrical Pty Ltd
Repeat customers name individual technicians — and the office team — as reasons they keep coming back.
Repeat customers appear in the sample multiple times, and several reviewers explicitly say they switched from a previous electrician and won't go back. The technician-level consistency is worth noting: Connor, Isaac, and David are each named positively, which suggests the quality isn't just down to one standout individual. For anyone weighing up an electrical contractor for a renovation or urgent fault, it's worth asking upfront about availability in your area and lead times for parts, since one reviewer flagged a component had to be shipped in — though M5 pre-booked the appointment during transit to minimise waiting.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“no problem working around other trades”
What they help with
Based on what their customers hired them for
How they stack up
Context from 160 antenna & tvs in Devonport
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About M5 Electrical Pty Ltd
M5 Electrical — formerly trading as Shane Hill Electrical — is a licensed electrical company covering Devonport and surrounding areas in Tasmania, handling everything from power points, smoke detectors, and lighting to full renovation rewires and commercial fit-outs. Reviews single out specific technicians by name: Connor and Isaac are praised for precise, tidy workmanship, while David is mentioned as the go-to for initial quotes and scoping conversations — customers describe him as knowledgeable and easy to talk to. The office team gets its own praise, with multiple reviewers noting that staff go out of their way to schedule work quickly and keep communication clear throughout the job. They appear well-suited to renovation projects in older or difficult-to-access homes — one customer working on an 1890 cottage used them for every electrical stage, citing their proactive suggestions and detailed documentation as the reason they kept coming back. Response times are a genuine differentiator: one reviewer had a technician on-site the same afternoon they called, with parts ordered and an appointment pre-booked to avoid further delays. Both residential and commercial clients appear in the reviews, so whether you're fitting out a house or a commercial site, they seem comfortable working alongside other trades without disruption.
Best for: homeowners managing multi-stage renovations who need a reliable electrician across the whole project, urgent fault callouts where same-day response matters, and residential or commercial jobs where clear communication and tidy workmanship are non-negotiable.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about M5 Electrical Pty Ltd
What areas does M5 Electrical cover?+
M5 Electrical is based in Devonport, Tasmania. Reviews mention them travelling significant distances to complete jobs, so they appear willing to service areas beyond central Devonport. If you're outside the immediate area, it's worth calling to confirm whether they cover your location and whether a travel fee applies.
How quickly does M5 Electrical respond to urgent electrical faults?+
Response times are one of the most commented-on aspects in the review sample. One customer contacted M5 following a fault and had a technician on-site the same afternoon. When a required part needed to be shipped in, the team pre-booked the installation appointment during transit so the customer wasn't left waiting unnecessarily. For non-urgent work, reviewers consistently mention prompt quote turnaround — typically within a few days.
What do customers say about M5 Electrical's pricing?+
Across the 26 reviews analysed, pricing is described as competitive, reasonable, and fair by multiple customers. Several reviewers specifically mention that quotes were detailed and that the final cost matched the quoted timeframe. One customer noted switching from a previous electrical contractor and found M5's approach — including clear, readable invoices — a marked improvement. No reviews in the sample raised concerns about overcharging or unexpected costs.
Does M5 Electrical handle commercial work as well as residential?+
Yes — the review sample includes at least one commercial site installation, with a reviewer praising the quality and reliability of the team in that context. The majority of reviews cover residential work, including full renovation rewires, lighting, power points, and smoke detectors. If you have a larger or more complex commercial project, it's worth discussing scope and availability directly with the team.
Who will actually show up to do the work?+
Reviewers name several team members positively: David is mentioned in the context of initial consultations and scoping, Connor is praised for the quality of his on-site work, and Isaac is specifically called out as doing a fantastic job on a recent project. The office team — mentioned warmly in multiple reviews — handles scheduling and coordination. Reviews suggest the business is structured with both a field team and dedicated office staff, rather than being a sole-operator setup.