Palmer's Plumbing & Hardware
Fast same-day response and a praised front-of-house team make urgent repairs their clearest strength.
Chris is the one technician named directly in a positive review, praised for responsiveness. A recurring concern across roughly a fifth of sampled reviews involves pricing transparency — some customers felt charges weren't clearly explained upfront, particularly on jobs involving equipment hire, multi-step diagnostics, or hot water system installation. Before booking, it's worth asking for an itemised written quote that separates labour, call-out, parts, and any equipment costs, so there are no surprises on the invoice.
What it's like working with them
Based on a sample of Google reviews (40 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 288 plumbers in Devonport
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Palmer's Plumbing & Hardware
Palmer's Plumbing & Hardware operates across residential repair and maintenance work in East Devonport, covering everything from blocked sewerage lines and tap replacements to gas heater diagnostics and RV water pump repairs — a broader range than most single-trade plumbers. Chris is specifically called out by a satisfied customer for responsive, hands-on service, and the reception team earns its own praise for professional call-handling and giving homeowners realistic ETAs. The business also functions as a hardware supply point, meaning they can often source parts on-site rather than delaying a job to chase down components from a third party. They appear well set up for urgent residential callouts — multiple reviewers mention same-morning or within-the-hour response times, which is the scenario where this business most consistently delivers. For straightforward repairs like tap replacements, blocked drains, and gas appliance faults, the pattern in reviews is prompt arrival and efficient work. Where reviews are less consistent is on pricing clarity and workmanship on more complex jobs, so it's worth asking for a full written quote before work begins.
Best for: urgent residential callouts needing fast same-day response, straightforward tap and drain repairs, and gas heater diagnostics where quick turnaround matters.
Location
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Claim This Profile — Free →Common questions about Palmer's Plumbing & Hardware
Does Palmer's Plumbing handle emergency or same-day callouts?+
Based on several reviews, same-day and even same-morning response appears to be a genuine strength. One customer phoned at 7:15am and had a plumber on-site by 8:30am. Another reported the team arrived within an hour of calling. The reception team is noted for reassuring callers and giving realistic timeframes, which helps during stressful situations.
What do customers say about Palmer's pricing?+
Pricing feedback is mixed across the 28 reviews we analysed. Several customers describe rates as reasonable for tap repairs, blocked drain clearances, and gas appliance work. However, a handful of reviews raise concerns about charges that felt unexplained — particularly for equipment use, multi-visit diagnostics, and hot water system installation. Asking for a full itemised quote before work begins is strongly advisable.
What types of plumbing jobs does Palmer's take on?+
Reviews mention a wide range of residential work: blocked sewerage lines, gas heater faults, tap replacement, sink installation, hot water system supply and install, and even RV and caravan water pump repairs. They also operate as a hardware supplier, which can help when a job requires sourcing a part quickly. They appear most consistently praised on straightforward repair and emergency jobs rather than complex multi-stage projects.
Is there a specific technician customers recommend at Palmer's?+
Chris is specifically named in one positive review and praised for responsive, quality service. The reception team — while not named — gets consistent individual mentions across multiple reviews for being professional, calm, and efficient at coordinating callouts. Reviews don't name other technicians by specialty, so it's worth asking who'll be attending your job when you book.
Does Palmer's Plumbing supply hardware as well as provide services?+
Yes — the business name and reviews both indicate they operate as a hardware supply point in addition to providing plumbing services. One reviewer notes that if they don't have a component, they'll direct you to where you can get it. This dual function can be useful for jobs where parts availability might otherwise cause delays, particularly in a regional area like East Devonport.