Jacksons Security Devonport
Jesse and Brad named directly for fast, courteous service on everything from BMW key programming to cabinet locks.
Jesse and Brad are the two technicians named directly, both earning praise for getting jobs done without delays. The pricing picture is worth a closer look: two reviewers raise concerns about the quoted price not matching the final invoice on callout work, and a third notes that being the dominant local provider makes price-shopping difficult in Devonport. None of this suggests a systemic problem — the majority of customers report fair pricing — but it's worth asking for a written quote before any mobile or emergency job begins, particularly if a phone operator gives you a figure. Ratings in the more recent review window show more variation than earlier, so confirming scope and cost upfront is a practical step regardless.
Their work
What it's like working with them
Based on a sample of Google reviews (52 total)
“Great professional and polite friendly staff”
“new key cut and programmed for my 2005 BMW x5”
What they help with
Based on what their customers hired them for
How they stack up
Context from 258 security & cctvs in Devonport
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Jacksons Security Devonport
Jacksons Security Devonport covers a broader range of locksmith work than the name implies — from cutting and programming transponder keys for European vehicles like BMW to replacing cabinet locks, rekeying residential deadbolts, and swapping out remote batteries on the spot. Technicians Jesse and Brad are both mentioned by name in reviews: Jesse for efficient, courteous on-site service, and Brad for resolving jobs quickly without fuss. The shop model means many jobs — key duplication, lock repairs, stock advice — are handled walk-in with minimal wait, and several reviewers note being in and out in under ten minutes. One reviewer's note that the business has a "corner on the market" in Devonport is worth taking seriously: with limited local competition, price comparison is harder than in a capital city, so it pays to clarify costs upfront. For vehicle key programming in particular, they've handled older-model European cars that some shops decline — though one reviewer found a competitor able to help when Jacksons said it couldn't, so it's worth calling ahead if you have an unusual vehicle.
Best for: walk-in key cutting and duplication, transponder key programming for common vehicle makes, residential lock replacement and rekeying, and quick cabinet or drawer lock repairs.
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Claim This Profile — Free →Common questions about Jacksons Security Devonport
Does Jacksons Security Devonport handle car key programming, not just cutting?+
Yes — reviews confirm they program transponder keys, including for older European vehicles like a 2005 BMW X5. However, one reviewer found Jacksons declined their car key job and another local locksmith was able to complete it, so if you have an unusual or older import, call ahead and describe your vehicle model before visiting. For common makes, the programming is typically done in-store the same day.
Can I walk in without an appointment, or do I need to book?+
Walk-ins appear to be the norm for most key and lock jobs — multiple reviewers describe arriving and leaving within ten to twenty minutes. For mobile callouts or larger security jobs, reviews suggest booking ahead gets you a quicker slot. The shop format means straightforward jobs like key duplication or battery swaps are usually handled on the spot.
What do customers say about pricing at Jacksons?+
Opinions are mixed. Most reviewers describe pricing as reasonable or fair for the work done, and several specifically call it good value. One reviewer notes the business has limited local competition in Devonport, making price comparison harder than in larger cities. Two customers on callout jobs reported a gap between the phone quote and the final invoice, so it's worth asking for a confirmed written quote before any mobile or emergency work begins.
Which technicians are likely to handle my job?+
Jesse and Brad are both mentioned by name in reviews. Jesse is specifically praised for being efficient and courteous on residential jobs, while Brad is noted for resolving situations quickly. Most reviewers don't name a specific technician but describe the broader team as professional and friendly. Reviews don't indicate whether specific technicians handle particular job types, so it's worth asking when you book.
Does Jacksons handle emergency or after-hours lockouts?+
They do appear to offer callout services based on reviews that reference emergency situations and mobile jobs, but one reviewer reported their calls were not answered in the final ten minutes before closing. If you're in an urgent situation outside normal hours, it may be worth calling ahead to confirm availability rather than assuming someone will pick up. For non-urgent work, customers generally report easy booking with short wait times.