Genr8 Energy
Tailah's post-install app walkthrough — named across multiple reviews — turns a common industry weak point into a standout.
From the 50 reviews we analysed, named staff appear repeatedly in consistent roles: Nathan for pre-sale technical advice, Luke for quotes and ongoing communication, Karl for install quality, and Tailah for commissioning and monitoring setup. The review base is stable across the full seven-year period, with no dip in recent feedback, and the only 4-star review in the sample raises a minor documentation point rather than a service complaint — giving you a reliable signal that what's described here reflects current performance, not a historical peak.
Their work
What it's like working with them
Based on a sample of Google reviews (65 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 348 solar panel installations in Devonport
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Genr8 Energy
Genr8 runs a tight, named-team operation where specific people own specific parts of the customer journey — Nathan leads site assessments and initial consultations, drawing on technical depth that customers consistently single out; Luke handles admin queries, quotes, and troubleshooting calls, praised repeatedly for responsiveness and patience; Karl oversees installs and is frequently named for workmanship quality; and Tailah handles post-install app setup and system walkthroughs, which several customers call out as a genuine differentiator. Their solar work spans new residential installs, full panel replacements on ageing systems (including 18+ year-old arrays), battery additions, and heat pump integration — and reviews note they've taken on roof configurations that other companies refused to quote. Beyond solar, the team handles iStore hot water heat pumps, range hoods, downlights, and general electrical contracting, meaning customers regularly return for non-solar electrical work after an initial install. Installs are completed efficiently — multiple reviewers note 19-panel and 28-panel systems done in a single day — and the team is consistently described as punctual, uniformed, and tidy on site. They're a locally owned Tasmanian business based in Latrobe, and several reviewers specifically mention their decision to choose Genr8 over interstate or non-local competitors as a deliberate call to support a regional operator they trust.
Best for: full residential solar and battery installs with a thorough post-install handover, upgrading or replacing ageing solar panel systems, difficult roof configurations that other installers have declined, and homeowners wanting a single local team for solar, heat pumps, and general electrical work.
Location
Often needed together
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Claim This Profile — Free →Common questions about Genr8 Energy
What areas does Genr8 Energy service?+
Genr8 is based in Latrobe, Tasmania, and primarily serves the surrounding northwest region. One review notes they completed a hot water heat pump install 'a little out of their local area,' suggesting they'll travel for the right job. If you're outside the immediate Latrobe area, it's worth calling to confirm coverage — reviews don't give a precise boundary but suggest flexibility for larger or combined solar-and-battery projects.
Does Genr8 handle difficult or unusual roof installations?+
Yes — at least one customer review explicitly notes that Genr8 completed a solar install on a roof that other companies refused to quote, describing the result as a 'top quality install.' The install team is repeatedly praised for problem-solving on site, and reviewers describe them as adaptable when conditions aren't straightforward. If you've had other installers decline your job, it's worth getting Genr8 out for a site assessment — Nathan leads those visits and can give a frank view on feasibility.
What do customers say about Genr8's communication during a project?+
Communication is one of the most consistent themes across the 50 reviews we analysed. Luke is named repeatedly as the go-to contact for quotes, queries, and mid-project updates, with customers describing prompt email and phone responses. Several reviewers mention being kept informed at every stage — from quote to install to grid connection — and one customer notes their entire process from quote to install took just 14 days. The admin team (Belle is named by one reviewer) is also credited for smooth paperwork and order tracking.
Does Genr8 install battery storage alongside solar panels?+
Yes, battery storage is a core part of their offering. Multiple reviews cover combined solar-and-battery installs, and some customers describe returning to Genr8 to add batteries after an earlier solar-only install. One long-term customer notes they're planning to engage Genr8 again when battery storage becomes financially viable for them. If you're interested in a staged approach — solar now, battery later — reviewers suggest the team is set up to support that kind of ongoing relationship.
What happens after the solar system is installed — is there any training or follow-up?+
Post-install handover is a genuine strength here. Tailah is specifically named across several reviews for coming out after installation to set up the monitoring app, explain the system interface, and show customers what to do if the inverter loses its Wi-Fi connection. One reviewer described a thorough walkthrough that left them confident managing the system independently. Genr8 also handles follow-up service calls — one customer rang about a system fault and had a technician on site the next day.