Harbour Glass
Jenny, Scott, Andrew and Tom work as a stable team with customers frequently naming specific staff members for their expertise.
From 54 Google reviewsThe standout pattern is their problem-solving ability: multiple customers mention Harbour Glass succeeded where other glaziers failed, whether sourcing specialty glass, installing pet doors in tricky locations, or providing same-day emergency repairs. Several reviews specifically mention saving hundreds of dollars compared to other quotes, with competitive pricing appearing to be a genuine strength rather than just occasional luck.
Their work
What it's like working with them
Based on a sample of recent customer reviews (54 total)
“Great teamwork from both Jenny and Scott”
“Same day window replacement”
“We saved hundreds”
“dog door that Harbour Glass installed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 113 glass & glaziers in Frankston
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Harbour Glass
Jenny handles customer service and scheduling while Scott, Andrew, and Tom take care of installations and repairs, with customers frequently naming specific team members for their expertise. The business specialises in both emergency repairs (same-day window replacements, boarding up damaged glass) and renovation projects like kitchen splashbacks, shower screens, and custom mirrors. They're known for solving problems other glaziers can't handle, including sourcing specialty glass, installing pet doors in sliding doors, and replacing non-compliant windows with safety glass. Reviews consistently highlight their competitive pricing, with multiple customers mentioning they beat other quotes by hundreds of dollars. Their service style combines rapid response times (often next-day service) with thorough cleanup, and they provide detailed advice on glass options rather than just completing the job.
Best for: emergency window repairs with same-day service, pet door installations in glass doors, renovation projects requiring custom mirrors and splashbacks, and situations where other glaziers have said the job can't be done.
Location
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Claim This Profile — Free →Common questions about Harbour Glass
How quickly can Harbour Glass respond to emergency glass repairs?+
Based on customer reviews, they frequently provide same-day or next-day service for urgent repairs. Multiple customers mention calling on one day and having windows replaced the following day. One customer had their front door boarded up immediately after lead lighting was smashed, then had permanent repairs completed promptly. They also provide 30-minute arrival notifications so you don't have to wait around all day.
What do customers say about Harbour Glass pricing compared to other glaziers?+
Reviews consistently mention competitive pricing, with several customers reporting they saved hundreds of dollars compared to other quotes. One customer specifically states they 'could not find a better quoted price on the internet', while another mentions 'significantly better value than a comparative quote'. The combination of competitive pricing with quality work appears to be a key strength based on customer feedback.
Can Harbour Glass install pet doors in glass doors and windows?+
Yes, this appears to be a specialty service they handle well. Multiple reviews specifically mention successful pet door installations, including in sliding glass doors and regular windows. Customers praise both the quality of installation and the communication throughout the process. One review mentions they installed a dog door specifically sized for a greyhound, suggesting they can handle custom requirements.
Who will actually do the work at Harbour Glass?+
Based on reviews, Jenny handles customer service and scheduling, while Scott appears to be involved in project oversight. Andrew and Tom are frequently mentioned as the installers, with customers praising their professionalism and workmanship. The fact that customers name specific team members suggests a stable crew rather than rotating contractors, which many homeowners prefer for consistency and accountability.