Alkatech 24/7 - Security Alarm Systems Supply & Installation in Eastern Suburbs Melbourne | Home Security CCTV Installers
Josh provides phone support and troubleshooting even for security systems he didn't originally install.
From 44 Google reviewsMultiple customers mention his willingness to provide phone support and troubleshooting even for systems he didn't install, suggesting he prioritises problem-solving over just completing jobs. The small sample shows him handling everything from business premises to home networks, with particular strength in detailed handovers where customers understand how their new systems actually work.
Their work
What it's like working with them
Based on a sample of recent customer reviews (44 total)
“left the area clean and tidy”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Alkatech 24/7 - Security Alarm Systems Supply & Installation in Eastern Suburbs Melbourne | Home Security CCTV Installers
Josh runs this Eastern Suburbs security operation with a clear focus on explaining complex setups in plain English. Reviews show he handles both residential camera installs and commercial security requirements, with customers specifically praising his ability to diagnose problems and recommend optimal camera placement for maximum coverage. Beyond standard CCTV work, he also tackles intercom replacements and network upgrades, often bundling multiple services in a single visit. His approach involves detailed handovers where he walks customers through how everything works, and he's known for providing phone support even for systems he didn't originally install.
Best for: homeowners wanting strategic camera placement with detailed explanations, commercial premises needing comprehensive security setups, and anyone seeking ongoing technical support even after installation.
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Claim This Profile — Free →Common questions about Alkatech 24/7 - Security Alarm Systems Supply & Installation in Eastern Suburbs Melbourne | Home Security CCTV Installers
Does Josh handle both home and business security installations?+
Yes, reviews show Josh works on both residential camera installs and complex commercial security requirements. One customer specifically mentions him handling all security needs for their business premise professionally, while others praise his home CCTV installations and network upgrades. He appears comfortable scaling from residential projects to more complex commercial setups.
What areas does Alkatech 24/7 cover for security installations?+
Based in Frankston, they service the Eastern Suburbs Melbourne area for security and CCTV work. Reviews don't specify exact coverage boundaries, so it's worth confirming with Josh directly if you're outside the immediate Eastern Suburbs area. Given the 24/7 in their name, they may offer broader coverage for emergency calls.
What do customers say about Josh's communication and explanation style?+
Multiple reviews specifically praise Josh for explaining technical setups in easy-to-understand terms. Customers mention he takes time to walk them through how systems work during handovers, and he provides detailed explanations about camera placement and coverage. One customer even noted he provided helpful phone support for a system another company had installed.
Does Alkatech 24/7 provide ongoing support after installation?+
Reviews suggest Josh provides good ongoing support, with one customer mentioning he helped diagnose wifi problems over the phone even though another company had done the original setup. He seems to prioritise making sure customers understand their systems fully during handover, which likely reduces future support needs.