Ocean Flow Plumbing
Owner Craig diagnoses plumbing faults via FaceTime before quoting work.
From 104 Google reviewsMultiple customers mention the team's commitment to explaining options and processes rather than just completing jobs silently. The small sample suggests they handle both urgent repairs and planned installations effectively, with one customer using them three times.
Their work
What it's like working with them
Based on a sample of recent customer reviews (104 total)
“very happy with the advice and service from Liam”
“new water connection installed for our Airbnb kitchen”
What they help with
Based on what their customers hired them for
How they stack up
Context from 144 plumbers in Geelong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ocean Flow Plumbing
Owner Craig and technician Liam handle everything from emergency hot water repairs to new water connections for rental properties. The team provides remote diagnostics via FaceTime to quickly assess issues and quote work, then follows up with next-day installations when possible. Reviews consistently highlight their approach of explaining options clearly rather than just doing the work - customers mention receiving valued advice and understanding what's happening throughout the process. Their pricing structure appears particularly competitive for hot water system replacements and new connections. The business seems well-suited for both urgent repairs and planned installations, with customers specifically mentioning trust in their emergency response capabilities.
Best for emergency hot water repairs, new water connections for rental properties, customers who want remote diagnostics before on-site visits, and those seeking detailed explanations of repair options.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ocean Flow Plumbing
Does Ocean Flow Plumbing offer remote consultations?+
Yes, owner Craig provides FaceTime consultations to diagnose faults and provide quotes before sending a technician. One customer mentioned Craig determined their hot water system fault and provided a quote via FaceTime, with technician Liam completing the replacement the next day. This remote diagnostic service appears to help streamline the repair process and provide accurate upfront pricing.
Who are the key team members at Ocean Flow Plumbing?+
The main team includes owner Craig who handles initial consultations and diagnostics, technician Liam who specializes in emergency repairs and hot water work, and Tarryn who manages communications and completion processes. Reviews specifically mention Liam for emergency hot water leaks and valued advice, while Craig and Tarryn are praised as an effective team for managing work requests and customer communication.
What do customers say about Ocean Flow Plumbing's pricing?+
One repeat customer specifically mentioned their pricing is "quite reasonable," though the small sample of reviews doesn't provide extensive pricing feedback. The business appears to provide upfront quotes after remote diagnosis, and customers seem satisfied enough to return for multiple jobs. For specific pricing information, you'd need to contact them directly for a quote.
Does Ocean Flow Plumbing handle rental property work?+
Yes, they've completed work for Airbnb properties, including new water connections for rental kitchens. One customer praised their professional approach and neat installation work for their Airbnb property. Their ability to explain work clearly and maintain professional standards appears well-suited for rental property owners who need reliable, presentable results.