Steam and Dryclean | Carpet Cleaning Services
Specialises in removing stubborn stains that defeated other cleaning companies — ink, red wine, and pet accidents.
From 69 Google reviewsMultiple reviews describe him going beyond the quoted scope without extra charges, like removing candle wax or cleaning additional problem areas he spots during the job. The consistency of customers saying their items look 'brand new' after cleaning, combined with his willingness to assess challenging jobs that others won't attempt, suggests he's particularly suited for difficult restoration work rather than routine maintenance cleaning.
Their work
What it's like working with them
Based on a sample of recent customer reviews (69 total)
“got stains out that had been there since before I moved in”
“My couches look brand new”
What they help with
Based on what their customers hired them for
How they stack up
Context from 20 carpet cleanings in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Steam and Dryclean | Carpet Cleaning Services
Steve runs this owner-operated business specialising in challenging stain removal that other cleaners can't handle — customers specifically mention ink stains, red wine, pet urine, and even solvent stains that defeated previous attempts. Beyond standard carpet and upholstery cleaning, he tackles unusual jobs like cleaning car interiors, shower tile mould removal, and even candle wax from rugs. Steve's approach focuses on thorough assessment before starting work, often spending extra time on problem areas without charging more, and he's known for protecting furniture and flooring during the process. The business suits homeowners with difficult cleaning challenges, families with pets and young children needing deep sanitisation, and anyone buying secondhand furniture or moving into homes with questionable carpet history.
Best for: challenging stain removal other cleaners can't handle, restoring heavily soiled secondhand furniture, pet odour elimination, and deep cleaning for families with young children.
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Claim This Profile — Free →Common questions about Steam and Dryclean | Carpet Cleaning Services
What types of stains can Steve remove that other cleaners can't?+
Customers specifically praise Steve for removing ink stains, red wine, pet urine, solvent stains, and tea stains that other cleaning companies couldn't handle. Multiple reviews mention trying other cleaners first without success, then having Steve completely eliminate the problem. He also handles unusual cleaning like candle wax removal and severe pet odours that make carpets smell fresh again.
Does Steve charge extra for additional work he spots during the job?+
Reviews consistently mention Steve going beyond the quoted scope without additional charges. Customers describe him removing extra stains, cleaning additional areas, and even helping with tasks like moving furniture or removing candle wax from rugs at no extra cost. This appears to be his standard approach rather than an exception.
What do customers say about Steve's pricing?+
Multiple reviews describe his pricing as 'reasonable', 'great value for money', and mention getting competitive quotes where his was the best value. Customers seem particularly impressed by the value given the quality of results and extra work he includes. However, specific pricing isn't mentioned in reviews so you'd need to contact him directly for quotes.
Is Steve suitable for cleaning very old or heavily stained items?+
Yes, this appears to be his specialty. Customers mention him successfully cleaning carpets that 'really needed replacing', mattresses that were 'really badly stained', and secondhand furniture with heavy discolouration and odours. Multiple reviews describe items being restored to look 'brand new' when customers thought they might need replacement instead.