Spa Choice Hobart
Dan, Janelle, and Mick are each named by customers — and praised for different things.
Dan, Janelle, and Mick are each named in reviews, which is a useful signal: it suggests this is a small, stable team rather than a revolving door of staff you'll never see twice. The business also helps customers with second-hand spas and old parts they didn't originally sell, which is relatively unusual and suggests they're genuinely invested in spa ownership rather than just transactions. The 26 total Google reviews across seven years is a modest sample, so weigh that accordingly — but the trajectory of recent reviews trending higher than earlier ones is encouraging. When contacting them, it's worth asking specifically about ongoing water testing schedules and what their after-sales service covers, since that's where they appear to genuinely differentiate.
Their work
What it's like working with them
Based on a sample of Google reviews (26 total)
“The after sales service has been excellent”
What they help with
Based on what their customers hired them for
How they stack up
Context from 259 pool builders in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Spa Choice Hobart
Dan and Janelle run the day-to-day of this Tasmanian spa specialist, with Dan and Janelle drawing praise by name for walking customers through the decision process in person and then following up at home after delivery to explain setup and water chemistry. Mick handles on-site technical work — water testing, timer adjustments, and equipment checks — and customers note he takes time to explain exactly what's needed rather than just doing the work and leaving. The business sits at the intersection of spa retail and ongoing spa ownership support: they stock a comprehensive range of chemicals and accessories, source hard-to-find parts for older spa brands (including Waterway models), and regularly test customer water in-store. Reviews suggest they're particularly well-suited to first-time spa buyers who need handholding from initial research through to long-term maintenance, as multiple customers mention feeling comfortable asking 'stupid questions' without being rushed. Deliveries to difficult blocks and properties with tricky access come up specifically as something the team handles without complaint. Recent reviews have trended higher than earlier ones, which adds some confidence to the current picture, though the total review pool across seven years of operation remains modest.
Best for: first-time spa buyers wanting ongoing guidance after purchase, owners of older or second-hand spas needing parts and repairs, and homeowners who want a local team they can return to for regular water testing and maintenance.
Location
Often needed together
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Claim This Profile — Free →Common questions about Spa Choice Hobart
Who are the key staff at Spa Choice Hobart and what do they each handle?+
Reviews name three people specifically. Dan and Janelle are mentioned in the context of the sales and purchase journey — helping customers choose the right spa, handling quotes, and following up at home after delivery to walk owners through setup. Mick is named for on-site technical work, including water testing, timer adjustments, and equipment checks. The team appears small and consistent, which customers seem to value for continuity.
Does Spa Choice Hobart help with spas they didn't originally sell?+
Yes, based on reviews. Multiple customers mention receiving help with second-hand spas and sourcing parts for older models — including Waterway brand spas — that were not purchased through the store. One customer specifically praised staff for going above and beyond to get a second-hand spa operational. This suggests a willingness to assist with spa ownership broadly, not just new sales.
What ongoing support does Spa Choice Hobart offer after you buy a spa?+
After-sales support is one of the most frequently mentioned aspects of the business across the 16 reviews we reviewed. Customers describe regular in-store water testing, on-site maintenance visits, and readily available advice on water chemistry and equipment. Several reviewers note that follow-up visits to the home were offered after delivery to explain how to operate and care for the spa. It appears to be a genuine part of their model rather than an add-on.
Can Spa Choice Hobart deliver to properties with difficult access?+
At least one reviewer specifically mentions delivery to a 'difficult block' and describes the team handling it without issue. Reviews don't provide detail on the exact access constraints they can accommodate, so if your property has specific challenges — steep driveways, narrow side access, or crane requirements — it's worth discussing this directly before purchase to confirm what's feasible.
Is Spa Choice Hobart suitable for first-time spa buyers who don't know much about spas?+
Several reviews suggest this is actually where the business excels. Customers describe asking many questions throughout the process and feeling patiently supported rather than pressured. One reviewer specifically mentioned asking 'so many stupid questions' and receiving clear, jargon-free explanations every time. If you're new to spa ownership and want guidance on choosing, setting up, and maintaining a spa, the review pattern suggests this team is comfortable with that kind of relationship.