Upholstery Cleaning Ipswich - Peters Cleaning Services
Customers report being quoted one price over phone but charged significantly more upon completion.
From 4 Google reviewsThe most concerning pattern involves pricing - customers report being quoted one amount over the phone but charged substantially more upon completion, with one customer's quote jumping from $170 to $320. Reviews also indicate this isn't a local Ipswich operation but runs through a Brisbane call centre, and payments are processed through bank accounts that don't match the business name.
Their work
What it's like working with them
Based on a sample of recent customer reviews (4 total)
“huge sigh and hang up on me”
What they help with
Based on what their customers hired them for
How they stack up
Context from 62 carpet cleanings in Ipswich
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Upholstery Cleaning Ipswich - Peters Cleaning Services
Based on customer feedback, this service operates through a Brisbane call centre rather than being locally based in Ipswich as the name suggests. Reviews consistently report significant pricing discrepancies, with customers being quoted one amount over the phone but charged substantially more upon completion - one customer reported being quoted $170 but asked to pay $320 at job completion. Multiple customers mention payment being requested to bank accounts that don't match the business name, raising questions about the payment process. The cleaning quality appears inconsistent, with customers describing results as "average at best" and technicians as lacking proper upholstery cleaning expertise. Customer service issues include hanging up on potential clients and demanding payment before work begins.
Based on available reviews, this service may not be suitable for customers seeking transparent pricing, local Ipswich operators, or professional customer service standards.
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Claim This Profile — Free →Common questions about Upholstery Cleaning Ipswich - Peters Cleaning Services
Is Peters Cleaning Services actually based in Ipswich?+
According to customer reviews, despite the name suggesting local Ipswich operations, calls go to a Brisbane CBD call centre rather than local operators. One reviewer specifically noted frustration that the service isn't actually local to the Ipswich area as the name implies.
How accurate are Peters Cleaning Services' phone quotes?+
Reviews raise concerns about quote accuracy, with multiple customers reporting significant price increases between initial phone quotes and final charges. One customer was quoted $170 over the phone but asked to pay $320 upon job completion, eventually negotiating down to $240.
What payment methods does Peters Cleaning Services use?+
Based on customer reports, payment is processed via EFT to bank accounts that don't match the Peters Cleaning business name, which customers found concerning. Reviews suggest confirming payment details and account names before booking.
What do customers say about Peters Cleaning Services' work quality?+
The limited reviews describe cleaning results as "average at best" with one customer stating the technician "obviously has never cleaned a couch." However, with only 4 reviews available, it's difficult to assess consistent quality patterns.