Sureline Fencing
Team refuses payment for simple gate repairs, with Tony completing fixes in under 20 minutes at no charge.
From 36 Google reviewsMultiple customers mention being surprised when minor jobs were completed at no charge, with staff refusing payment for fixes under 20 minutes. Two customers report missed appointments and scheduling problems, suggesting reliability can be inconsistent despite generally strong workmanship.
Their work
What it's like working with them
Based on a sample of recent customer reviews (36 total)
“Shane and his crew were great”
What they help with
Based on what their customers hired them for
How they stack up
Context from 67 fencings in Ipswich
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Sureline Fencing
Sureline Fencing runs operations through a team of skilled specialists, with Bill handling custom heritage and federation gates with intricate scroll designs, Shane leading difficult installation projects, and Tony taking on quick repairs and small jobs. Reviews consistently highlight their willingness to tackle jobs others won't touch, from urgent investment property repairs on the Gold Coast to simple gate fixes that take under 20 minutes. The business operates both as a retail store for fencing supplies and a full-service contractor, with customers praising their ability to work from sketches and measurements to create custom solutions. What sets them apart is their approach to small jobs – multiple customers mention being surprised when minor repairs were completed at no charge, with staff refusing payment for quick fixes.
Best for custom heritage and federation gates with scroll designs, quick gate repairs where others charge minimum fees, and customers who need both fencing supplies and installation services from one business.
Location
Often needed together
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Claim This Profile — Free →Common questions about Sureline Fencing
What custom gate styles does Sureline Fencing specialize in?+
Reviews highlight their expertise in heritage and federation style gates with custom scroll designs. Bill is specifically mentioned for helping customers design intricate scroll patterns and making modifications to achieve the exact look customers want. Multiple customers praise the quality of these custom heritage gates as 'second to none'.
Does Sureline Fencing take on small repair jobs?+
Yes, and they're known for being accommodating with small jobs that other contractors might refuse. Tony is frequently mentioned for handling quick repairs professionally, often completing jobs in under 20 minutes. Several customers report being pleasantly surprised when simple fixes were completed at no charge, with staff refusing payment for minor repairs.
Who are the key team members at Sureline Fencing?+
Customers consistently mention Bill for custom gate designs and heritage work, Shane for leading complex installation projects with his crew, and Tony for repairs and smaller jobs. Reviews also mention team members Darryl and Cameron for professional installation work. This suggests a stable team where customers can expect to work with experienced specialists.
What do customers say about Sureline's reliability?+
Reviews show mixed feedback on scheduling reliability. While most customers praise their work quality and professionalism, two customers specifically mention missed appointments and 'no show' issues. One long-term customer reports using them successfully for 8 years without problems, suggesting reliability may vary depending on job size or timing.