Flick Pest Control Perth
Technician Steve Cotten earns specific praise for clear communication and professional on-site service.
Three of the five sampled reviews raise similar issues: service visits running significantly shorter than quoted, booking wait times stretching well beyond a month, and minimal proactive communication between scheduled appointments. That sample skews heavily negative compared to the 4.2★ lifetime average, so these concerns may not reflect the typical experience across all 152 reviewers — but they're consistent enough across multiple accounts that they're worth taking seriously before signing a recurring contract. If you're considering the annual plan, ask specifically how frequently technician visits are scheduled, what the process is for requesting an urgent callout between cycles, and what follow-up reporting you'll receive after each monitoring check.
Their work
What it's like working with them
Based on a sample of Google reviews (152 total)
“nowhere near what was promised”
“8 or 9 weeks between services”
What they help with
Based on what their customers hired them for
How they stack up
Context from 215 pest controls in Joondalup
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Flick Pest Control Perth
Flick Pest Control Perth operates under the national Flick brand but services the Perth metro area out of Wangara, deploying technicians across residential properties for rodent control, general pest treatments, and ongoing monitoring programs. Technician Steve Cotten is specifically named in reviews for punctuality, clear pre-treatment explanations, and thorough on-site execution — if you're booking a one-off treatment, requesting a named technician like Steve is worth considering. The business sells annual subscription plans built around smart monitoring devices installed in roof voids, designed for ongoing rodent surveillance rather than a single visit model. That subscription structure is central to understanding what you're buying — the value proposition depends heavily on regular technician visits and proactive follow-up communication between services, which is the area where experience varies most. For homeowners dealing with an active rodent infestation requiring repeated monitoring and bait station maintenance, the plan can make sense in principle; for those wanting a straightforward one-off general pest spray, a single-visit arrangement may be a better fit than committing to a monthly plan.
Best for: one-off residential pest treatments where you can request a specific technician, and homeowners wanting smart monitoring device installation for rodent detection in roof voids.
Location
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Claim This Profile — Free →Common questions about Flick Pest Control Perth
What is included in Flick's annual pest control subscription plan?+
The plan is marketed as an ongoing monitoring and treatment program that includes installation of smart monitoring devices in roof voids, periodic technician visits for inspections and pest treatments, and follow-up communication about rodent or pest activity between visits. Reviews suggest the actual experience can vary significantly from what is described at sign-up — some customers report visits lasting around 30 minutes rather than the two-hour thorough inspection they were promised. Before committing, ask for a written breakdown of how many technician visits are included annually, the expected duration of each visit, and how monitoring data will be communicated back to you. Getting these specifics in writing before signing is strongly recommended based on feedback in the sampled reviews.
How quickly can Flick Perth get a technician out for an active pest problem?+
Response times appear to be a pain point for subscribers on the annual plan — multiple sampled reviews describe waits of six to nine weeks to get an appointment, including in situations where active rodent activity was detected. This is particularly relevant if you have a time-sensitive infestation and are considering the subscription model. Reviews don't provide clear data on how quickly they respond to new one-off bookings, so it's worth calling directly to confirm current availability before signing up. If speed of response is critical for your situation, ask explicitly what the callout turnaround is for urgent pest activity between scheduled visits.
Are specific technicians available to request when booking?+
Technician Steve Cotten is mentioned by name in one review for outstanding professionalism, punctuality, and clear communication throughout the service visit — described as explaining the process clearly and going above and beyond. Reviews don't confirm whether Flick Perth allows customers to request specific technicians when booking, so this is worth asking about directly when you call. Individual technician quality appears to be a genuine variable in the experience based on the sampled reviews, which makes it worth raising at the booking stage.
What areas does Flick Pest Control Perth service?+
The business is based in Wangara, which positions it to cover Perth's northern and north-eastern suburbs, though as part of the national Flick network it likely services a broader Perth metropolitan area. Reviews don't specify geographic boundaries, so if you're outside the northern suburbs it's worth confirming your postcode is covered when you make contact. The Flick brand operates nationally with multiple franchises, so coverage can depend on which territory your address falls under.
Is Flick Perth worth it for a one-off general pest treatment versus the annual plan?+
Based on sampled reviews, customers who felt misled were primarily those who signed up for the monthly subscription plan rather than a single-visit treatment. One reviewer specifically noted the service delivered felt comparable to a one-off treatment of around $149, not an ongoing $79-per-month plan. If your need is a single general pest spray rather than ongoing rodent monitoring, a one-off arrangement avoids the scheduling and communication issues that subscription customers describe. Confirm pricing and contract terms clearly before agreeing to anything recurring.