e-Solar Pty Ltd
Silvio has guided multiple customers through fault recovery and warranty claims long after their install was done.
The after-sales experience appears to be a genuine differentiator: customers describe getting hands-on help with warranty claims, fault diagnosis, and even storm-related restarts long after installation day. With 24-plus years operating as a family business, this isn't a franchise or a volume installer — which matters if you want someone who'll still pick up the phone three years from now when your inverter throws an error code.
Their work
What it's like working with them
Based on a sample of Google reviews (192 total)
“assisted with the Huawei warranty replacement process”
“Fabian even removed broken roof tiles left by the previous installer”
What they help with
Based on what their customers hired them for
How they stack up
Context from 228 solar panel installations in Joondalup
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About e-Solar Pty Ltd
Silvio leads this family-owned solar business with over 24 years in the industry, and his depth of knowledge shows in how he approaches each job — customers consistently describe conversations with him as pressure-free, technically thorough, and honest about what system actually suits their home rather than what's most profitable to sell. Christy handles installation coordination and is singled out for smooth scheduling, clear communication, and keeping projects on track from design through to commissioning. On the tools, the installation crew is praised for professional workmanship and leaving sites clean — one customer noted a technician named Fabian went out of his way to remove broken roof tiles left behind by a previous installer. e-Solar works across new solar installs, battery storage additions (including systems taking advantage of government rebates), inverter replacements, and post-storm fault recovery — making them relevant beyond just first-time installs. They're comfortable working across a range of hardware brands including Growatt, Huawei, Fronius, Sungrow, Sigenergy, and Tesla, and can walk customers through trade-offs between premium and value-tier options with genuine impartiality. Homeowners upgrading an existing system or dealing with a fault on gear they didn't originally buy from e-Solar will find the team willing to help regardless — one reviewer was guided through a battery restart by phone on a public holiday at no charge.
Best for: homeowners adding battery storage to an existing solar system, customers needing inverter warranty support or post-storm fault recovery, and anyone who wants a detailed no-pressure consultation before committing to a system.
Location
Often needed together
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Claim This Profile — Free →Common questions about e-Solar Pty Ltd
Does e-Solar help with faults or warranty issues on systems they didn't originally install?+
Based on the reviews available, yes — this appears to be a genuine part of how they operate. One reviewer described Silvio guiding them through a battery restart by phone on a public holiday at no cost, despite not being an e-Solar customer. Another had their Huawei inverter warranty replacement managed end-to-end by the team. It's worth calling them directly to confirm scope for your specific situation, but willingness to assist non-customers is a clear pattern in the sample.
What battery and inverter brands does e-Solar work with?+
Reviewers mention a wide range of brands discussed during consultation, including Growatt, Huawei, Fronius, Tesla, Anker, Sigenergy, Sungrow, and GoodWe. Silvio is described as walking customers through genuine trade-offs between value-tier and premium brands rather than pushing a single product. One customer specifically chose Growatt on Silvio's advice after comparing across all major brands. Confirm current stock and availability when you request a quote.
What is the installation process like with e-Solar?+
Christy handles installation coordination and is consistently praised for keeping communication clear and timelines smooth. The installation crew is described as professional, flexible on details like inverter placement, and leaving sites clean after completion. One reviewer noted that a technician went beyond scope to remove broken roof tiles left by a previous installer. The overall picture from reviews is a well-organised process from design sign-off through to post-install setup.
Is e-Solar suitable for adding a battery to an existing solar system?+
Yes — several reviews specifically describe customers who had existing solar and approached e-Solar only for a battery addition, including setups designed to take advantage of available government rebates. Silvio is described as knowledgeable on hybrid inverter configurations and battery sizing for different household energy needs. One reviewer documented their full setup: a Growatt MOD 5000TL3 Hybrid Inverter with APX HV 20kWh batteries and blackout protection. This appears to be a common job type for them rather than a niche request.
How responsive is e-Solar after the installation is complete?+
Post-install responsiveness is one of the themes that comes up most clearly across the small sample of reviews available. Customers describe same-day or next-day replies to questions from Christy and Silvio, and proactive support during fault events including the Perth storm on 31 May. One reviewer specifically noted confidence that the team would remain reachable if issues arose in future. Reviews don't provide detail on average response times for formal service calls, so it's worth asking about their support process when you get a quote.