Hi-Q Aerials
Solved a job in 30 minutes that another company quoted as a $500, three-hour ordeal.
That's a specific, repeatable signal worth paying attention to when you're unsure whether you actually need a new antenna or just a diagnostic. Malcolm is named directly by several customers as the person doing the hands-on work — praised specifically for testing equipment rather than defaulting to replacement and for fabricating solutions (like a custom splitter) on the spot. The 23-year operating history adds some weight, though 33 total reviews is a modest sample for that tenure — enough to show a consistent approach, but worth a direct call to confirm availability and whether your specific setup (Fetch Box, caravan satellite, multi-room split) is something they handle.
Their work
What it's like working with them
Based on a sample of Google reviews (33 total)
“Got the aerial working that another company could not”
What they help with
Based on what their customers hired them for
How they stack up
Context from 131 antenna & tvs in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hi-Q Aerials
Malcolm (Mal) is the name customers keep coming back to at Hi-Q Aerials — a hands-on specialist who tests your existing antenna before recommending a replacement, fabricates custom splitter boxes on the spot, and has a track record of fixing problems that other technicians declared too difficult or expensive. Where a competitor quoted one customer up to $500 for a 3-hour job, Mal's team completed it in under 30 minutes at a fraction of the cost — a pattern that shows up across multiple reviews, not just once. The business operates a physical shopfront stocked with antennas (including Australian-made units), TV mounting brackets, Fetch Box accessories, and caravan satellite equipment, making it useful for both walk-in advice and booked installations. Reviews suggest the team is equally comfortable doing residential installs, diagnosing signal faults, setting up caravan satellite rigs, and advising on Fetch-compatible cabling — a wider scope than a typical aerial-only outfit. With roughly 23 years in operation, Hi-Q sits in a niche where technical depth and honest diagnostics matter more than marketing, and repeat customers across multiple visits are a recurring theme in the reviews.
Best for: homeowners unsure whether they need a new antenna or just a fix, customers who've already received an expensive quote elsewhere, walk-in buyers needing antenna hardware or TV accessories, and caravan satellite or Fetch TV setup advice.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Hi-Q Aerials
Will Hi-Q Aerials tell me if I don't actually need a new antenna?+
Based on several reviews, yes — Malcolm is specifically mentioned for testing existing antennas before recommending replacement. One customer describes him finding their antenna was in good working order and instead fabricating a custom splitter box on the spot to solve the problem. This diagnostic-first approach is one of the more consistent patterns across the review sample. If you're unsure whether your issue is the antenna itself or downstream cabling and equipment, this appears to be a business that will check before quoting for a full replacement.
How quickly can Hi-Q Aerials respond to a job?+
At least one customer mentions calling at 11:30am and having a new aerial installed by 12:15pm the same day. Another review notes a competitor showed up without equipment, while Hi-Q arrived ready to complete the job in under 30 minutes. Reviews don't consistently describe a formal same-day booking policy, so it's worth calling directly to confirm current availability — but fast turnaround is a theme that comes up more than once.
Does Hi-Q Aerials have a shop I can visit in person?+
Yes — multiple reviews describe visiting the shopfront for walk-in advice and purchasing equipment directly. Stock mentioned in reviews includes TV antennas (including Australian-made models), TV wall mounting brackets, splitters, and Fetch Box accessories. One customer found discounted old stock at less than half the normal price. The shop is based in Edgeworth, NSW, and staff are described as happy to give advice even if you're just browsing or troubleshooting a problem yourself.
Can Hi-Q Aerials help with caravan satellite or Fetch TV setups?+
Reviews mention both — one customer called in specifically for advice on a caravan satellite setup and was directed to the right parts, and another credits the team with solving a Fetch Box problem. These aren't the most frequently mentioned services in the review sample, so if your job is more complex or involves a specific satellite system, it's worth confirming the scope directly with them before booking.
What do customers say about Hi-Q Aerials' pricing compared to competitors?+
Pricing feedback is consistently positive across the reviews we analysed. The most striking example involves a customer who was quoted up to $500 by another company for a difficult three-hour job — Hi-Q completed it in under 30 minutes at a much lower price. Several other reviews use phrases like 'very reasonable price' and 'prices are really good.' No reviews in the sample raised concerns about overcharging, though exact figures aren't listed — calling ahead for a quote on your specific job is always worthwhile.