REFTECH Industries
Jacob personally quotes, installs, and follows up every job — covering both air conditioning and electrical under one licence.
That combination matters for rental property owners and anyone getting a ducted system installed, because it removes the coordination risk between trades. Sixteen reviews is a relatively small pool given the business is roughly a year old, so there's limited data on how things go when something goes wrong — though two reviewers do specifically mention Jacob returning to sort issues at no extra cost, which is a meaningful signal at this sample size. If you're getting a ducted system quoted, it's worth asking him upfront about the brand range he supplies and whether the quote includes all electrical work, since that's where his pricing clarity gets called out most in reviews.
Their work
What it's like working with them
Based on a sample of Google reviews (16 total)
“impressed in how quickly the system was installed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 193 appliance repairs in Lake Macquarie
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About REFTECH Industries
Jacob runs REFTECH Industries as owner-operator, handling both the quoting and hands-on installation himself — which means the person who scopes your job is the same person turning up to do it. His work spans ducted Mitsubishi system installations, split system supply and install, switchboard and power board upgrades, hot water timer additions, and general electrical work across residential and rental properties. Where he stands out from a typical air conditioning installer is the electrical licensing that lets him carry out the full scope in one visit — wiring, boards, and the unit itself — without needing to coordinate a second trade. Reviews consistently describe him presenting multiple product and price options rather than defaulting to one recommendation, which suits homeowners who want to understand the decision before committing. He's also been called back to remediate ducted systems installed by other contractors, and completed that follow-up work without additional charge, which points to a straightforward approach on pricing. Jobs mentioned range from single-room split systems through to whole-home ducted installs for new homes and rental investment properties.
Best for: whole-home ducted air conditioning installs where electrical upgrades are also needed, rental property owners wanting a single trade to handle both air conditioning and electrical in one visit, and homeowners looking to get a second opinion or remediation on a ducted system installed by someone else.
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Claim This Profile — Free →Common questions about REFTECH Industries
What types of air conditioning systems does REFTECH install?+
Reviews mention both ducted systems — including Mitsubishi brand — and split systems across new homes, established homes, and rental properties. Jacob handles the supply of the unit as well as installation, so you don't need to source the equipment separately. He's also been engaged to remediate ducted systems installed by other contractors, suggesting he's comfortable working with existing infrastructure. For whole-home ducted quotes, customers say he presents multiple system options rather than defaulting to one.
Does REFTECH handle electrical work as well as air conditioning?+
Yes — Jacob is licensed for both, and multiple reviews specifically mention him completing electrical and air conditioning work in the same visit. Jobs referenced include switchboard upgrades, power board work, hot water system timer installations, and general domestic and commercial electrical. This means you can get the full scope of an air conditioning install — including any wiring or board upgrades required — done by one person rather than coordinating two separate trades.
What do customers say about REFTECH's pricing?+
Reviews describe the pricing as fair, though specific dollar amounts aren't mentioned. Customers note that Jacob presents multiple options at different price points, which suggests he's not pushing premium systems on every job. One review specifically notes he returned to complete follow-up work on a ducted system at no additional charge. It's worth asking for a detailed quote that separates the equipment cost from the installation and any electrical work, so you can compare accurately.
Is REFTECH suitable for rental property owners?+
At least two reviews come explicitly from landlords or property managers who hired Jacob for rental properties. Reviewers in that context highlight his punctuality and the fact that he walked through options clearly — useful when you're managing a property remotely or coordinating around tenants. His ability to handle both air conditioning and electrical in one visit also reduces the number of tradesperson access days needed. Reviews don't mention after-hours or emergency callout capability, so confirm availability directly if timing is tight.
How does REFTECH handle problems or callbacks after a job?+
Based on 16 reviews, two customers specifically mention Jacob returning to address issues after the initial job — and in both cases, no additional charge was applied. One of those involved a ducted system that wasn't fully compliant after installation by a different contractor, which Jacob then rectified across multiple visits. This is a limited but consistent signal that he stands behind completed work. If you're getting a larger installation done, it's reasonable to ask about his callback process and warranty terms before signing off.