Launceston Cleaning Services
Carpet steam cleaning is where this service draws its clearest praise from customers.
That said, the split in experiences is stark enough to flag: the clearest praise comes from one-off jobs like carpet steam cleaning and end-of-lease cleans, while regular weekly customers describe difficulty reaching management and disputes over charges that weren't fully explained upfront. Before booking ongoing work, ask them directly how travel time is calculated and get it in writing — that specific issue comes up in more than one review. For a one-off carpet clean or end-of-lease job, the positives are real, but confirm the exact scope and timing before paying upfront.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“windows were HORRENDOUS and they made them look brand new”
What they help with
Based on what their customers hired them for
How they stack up
Context from 215 cleanings in Launceston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Launceston Cleaning Services
Operating as a registered company in Prospect, this cleaning service covers both residential and commercial work — including end-of-lease cleans, carpet steam cleaning, and window cleaning. The strongest and most consistent praise across reviews centres on their carpet cleaning results, with customers noting deep cleaning outcomes they couldn't achieve themselves. Their end-of-lease clean offering is clearly a core service, though experiences have been sharply divided: one customer found windows restored to near-new condition, while others report incomplete cleans that caused issues with landlords and bond disputes. Ongoing or regular household cleaning is also offered, but reviews here raise questions about communication and travel charge transparency — specifically, how travel time is calculated and whether it's clearly disclosed before work begins. There's no named individual technician or manager mentioned positively in reviews, so it's difficult to map specific staff to standout results. As a GST-registered company rather than a sole trader, they likely employ multiple cleaners, which may explain the inconsistency in quality between jobs.
Best for: one-off carpet steam cleaning jobs, end-of-lease cleans where you need a team rather than a solo cleaner, and commercial premises requiring periodic professional cleaning.
Location
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Claim This Profile — Free →Common questions about Launceston Cleaning Services
What types of cleaning does Launceston Cleaning Services specialise in?+
Based on customer reviews and their business listing, their main offerings include end-of-lease cleans, carpet steam cleaning, window cleaning, and regular residential cleaning. They also appear to service commercial premises, with at least one review mentioning a business colleague using them for workplace cleans. Carpet steam cleaning draws the most consistent positive feedback across the available reviews.
How do they handle end-of-lease cleans?+
They send a team (at least two cleaners based on reviews) and conduct a quote beforehand to agree on time and scope. Experiences have been mixed — one customer praised the result highly enough to say they'd give 10 stars, while another reported that key areas like behind whitegoods were missed and the manager requested additional payment to return and finish. If you're booking an end-of-lease clean, clarify exactly what's included in the quoted time and confirm their policy if the job runs over.
Do they charge for travel time, and how is it calculated?+
At least two reviews mention travel time charges being added to regular cleaning bills. One customer in southern Hobart area describes being charged 15 minutes each way despite living closer than other service areas. The charge reportedly wasn't clearly communicated upfront, and when the customer tried to negotiate, they found it difficult to resolve. It's worth asking for a written breakdown of all charges — including travel — before committing to a regular booking.
Is it easy to get in touch with Launceston Cleaning Services after a job?+
Post-service communication has been flagged as a concern in more than one review. One ongoing customer reported repeated failed attempts to reach management over 12 months, including difficulty cancelling service and arranging key return. Another customer described the manager not returning calls. These accounts are based on a small number of reviews, but if responsiveness matters to you — especially for ongoing arrangements — it's worth testing response times before committing.
What areas do they cover?+
They're based in Prospect, Tasmania, and appear to primarily service the greater Launceston region. At least one review references a customer located roughly 11km from Kmart (likely Launceston's central area), suggesting they travel within the city and surrounds. One dissatisfied customer in southern Tasmania also referenced a competitor there, hinting their coverage may be limited to the north of the state. Confirm your address and any associated travel charges before booking.