The Exterminator Pest Control
Tim's 13-year repeat clients span both retail food businesses and family homes — rare continuity for a pest control operator.
That kind of repeat engagement over a long period is harder to fake than a cluster of one-off five-star reviews. The small review pool means you're working with limited data, so it's worth asking Tim directly about the specific pest you're dealing with, the product he plans to use, and how long he'd expect results to last — reviewers flag longevity as a genuine point of difference, but that's worth confirming for your situation.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“took the time to address all concerns and provided top-notch service”
What they help with
Based on what their customers hired them for
How they stack up
Context from 270 pest controls in Launceston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About The Exterminator Pest Control
Tim is the face of this operation — named by multiple customers across a range of jobs — and the praise centres on his punctuality, thoroughness, and willingness to respond to queries after hours, which sets him apart from larger companies that clock off at 5pm. With around 21 years in the trade, Tim has handled everything from high-stakes commercial food retail environments (where a single pest sighting can trigger a compliance issue) through to everyday residential problems like whitetail spiders, ants, silverfish, and house spiders. One long-term customer stuck with him for 13 years across both a retail food business and their home, which speaks to the kind of continuity you rarely get from franchise operators. The treatments he uses are noted for lasting longer than competitors' products — a practical detail that matters if you're weighing up cost per visit over time. He books quickly when urgency matters, communicates clearly via text, and follows up after the job, making him a natural fit for both planned maintenance schedules and last-minute pest emergencies.
Best for: homeowners wanting a familiar face who responds after hours, long-term pest maintenance across both home and small business premises, and urgent bookings when pests can't wait.
Location
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Claim This Profile — Free →Common questions about The Exterminator Pest Control
Who carries out the pest control work at The Exterminator?+
Tim handles jobs personally, and multiple customers name him directly in their reviews. This appears to be an owner-operated service rather than a multi-technician company, which means you're likely getting the same person every visit. One customer specifically valued that consistency enough to stay with Tim for 13 years across a commercial food business and then their home.
Does The Exterminator handle urgent or same-day pest control requests?+
Reviewers specifically mention being able to book quickly when they needed help in a hurry, and Tim is noted for responding to texts and emails even after business hours. While same-day availability will depend on his schedule, the pattern across reviews suggests responsiveness is a genuine priority rather than a marketing claim. It's worth sending a text or email directly to gauge current availability for your timeframe.
What types of pests does The Exterminator deal with?+
Reviews mention whitetail spiders, house spiders, ants, and silverfish in residential settings, as well as general pest management for a retail food business over many years. The business category covers pest control broadly, so it's reasonable to ask Tim directly if your specific pest — rodents, cockroaches, wasps, etc. — falls within his regular scope of work.
How long do The Exterminator's treatments typically last?+
One reviewer compared Tim's treatments favourably to other Launceston pest control services, saying 'the product is great and lasts the longest.' That's a single data point from our review sample, so it's worth asking Tim directly which product he plans to use for your pest type and what re-treatment interval he recommends, especially if you're budgeting for ongoing maintenance.
Does The Exterminator work with both homes and businesses?+
Yes — reviews confirm work across both residential and commercial settings. One customer used Tim for 13 years in a retail food business before also engaging him for their home, suggesting he's familiar with the compliance expectations of food-related commercial environments as well as standard residential pest problems. If you have a business premises with specific regulatory requirements, it's worth discussing this with Tim upfront.