Launceston Plumbing and Gas Pty Ltd
Matt personally sources and installs replacement hot water systems the same morning customers call — often before lunch.
Matt, Justin, Clay, Brady, and Jessie are all named individually by customers, which is unusual and suggests continuity rather than a revolving crew. A small number of reviews (3 out of 50) raise questions about final invoices differing from quotes, specifically around compliance certificate charges that weren't itemised upfront; it's worth asking for a written breakdown of all expected costs — including any certification fees — before work begins, particularly on gas appliance jobs. Recent reviews show more variability than earlier ones, so confirming availability and arrival windows in writing is a sensible step.
Their work
What it's like working with them
Based on a sample of Google reviews (79 total)
“by 1:30pm a brand new system had been installed”
“cleaned up the area and put everything back as it was”
What they help with
Based on what their customers hired them for
How they stack up
Context from 284 plumbers in Launceston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Launceston Plumbing and Gas Pty Ltd
Matt leads this Launceston-based plumbing and gas operation, and his name appears more often than any other in the reviews — customers credit him specifically with listening carefully before diagnosing, coordinating same-day hot water cylinder replacements, and personally travelling to coastal and rural properties others won't reach. Justin handles gas appliance connections (cooktops in particular) and is praised for calling ahead with arrival times and working at prices customers describe as lower than expected. Clay and Brady are also named for hot water system installs and honest explanations of what's actually needed. The team's strongest niche is urgent hot water cylinder failure — multiple reviewers describe calling in the morning and having a new unit running by early afternoon, including sourcing specific brands like Dux on short notice. Beyond hot water, they carry gas compliance certification, handle drainage, septic systems, solar booster repairs, and roof leak work — a broader scope than most plumbing-only outfits. Office staff, particularly Suzie, are called out repeatedly for responsiveness and for working scheduling magic when tenants are left without water.
Best for: urgent same-day hot water cylinder replacement, gas cooktop and appliance installation, rental property emergency callouts, and plumbing or drainage work in rural or coastal properties others won't service.
Location
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Claim This Profile — Free →Common questions about Launceston Plumbing and Gas Pty Ltd
Does Launceston Plumbing and Gas handle same-day hot water emergencies?+
Yes — this is one of their most consistent strengths based on customer reviews. Multiple customers describe calling in the morning after a hot water system failure and having a new unit installed and running by early afternoon the same day. Matt and the team are credited with sourcing specific brands like Dux on short notice and coordinating installs even when the homeowner isn't on site. If you're facing an urgent failure, calling early in the day gives the best chance of a same-day resolution.
What areas does Launceston Plumbing and Gas service?+
They're based in Invermay and primarily serve the greater Launceston area, but reviews mention Matt travelling to coastal and rural locations that other providers declined to cover. One reviewer specifically praises them for working in a rural location and mentions guttering work. If you're outside central Launceston, it's worth calling to confirm — they appear more willing than most to travel for the right job.
What do customers say about their pricing?+
Most customers describe pricing as reasonable or lower than expected, and several mention no hidden costs on arrival. However, a small number of reviews flag that the final invoice included charges — particularly compliance certificate fees for gas work — that weren't clearly itemised in the original quote. Before committing, ask specifically for a written quote that includes all certification, compliance, and material costs so there are no surprises at invoice time.
Do they do gas appliance installation and compliance certification?+
Yes — gas work is a clear specialty. Justin is specifically named in reviews for gas cooktop connections and is praised for being professional and reasonably priced. The business issues gas compliance certificates, which are required after certain gas appliance installs in Tasmania. Note that compliance certification is a separate fee — reviews suggest it's worth confirming upfront whether it's included in your quoted price.
Who are the key people at Launceston Plumbing and Gas?+
Matt appears to be the owner or principal and is mentioned most frequently — customers credit him with listening carefully, fitting urgent jobs, travelling to remote sites, and following up on issues personally. Justin handles gas appliance work and is praised for communication and fair pricing. Clay, Brady, and Jessie are also named for hot water installs and follow-up visits. In the office, Suzie is specifically called out by multiple reviewers for responsiveness and scheduling flexibility, particularly for rental property emergencies.