WELSS Home Maintenance
Drew's crew and Janelle's cleaning team praised across multiple jobs — useful if you need one contractor to handle inside and outside.
The business is particularly well-regarded by homeowners needing multiple services handled in one engagement, such as pre-sale preparation or end-of-lease packages. That said, roughly six reviewers raised concerns about the admin and scheduling layer — slow quoting, misdirected calls, and at least one billing dispute that escalated poorly — so it's worth confirming scope, dates, and pricing in writing before work starts. Ask for a written quote with a confirmed date, and clarify which team member will be attending so you can match expectations to the right crew.
Their work
What it's like working with them
Based on a sample of Google reviews (42 total)
“used WELSS for both gardening and home cleaning”
What they help with
Based on what their customers hired them for
How they stack up
Context from 213 pool maintenances in Launceston
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About WELSS Home Maintenance
WELSS operates as a multi-service home maintenance outfit rather than a dedicated pool company — reviews mention gardening, hedge trimming, house cleaning, bond cleans, fence work, bin cleaning, and backyard overhauls, with pool maintenance listed as their registered category. Drew leads the on-ground crew for outdoor and landscaping jobs, with reviewers specifically noting his team's backyard transformation work and the quality of communication around arrival times. Janelle is named as a hands-on team leader, praised for professionalism across cleaning and maintenance tasks. The business suits homeowners who want a single contractor to handle multiple property tasks at once — several reviewers mention using WELSS for both gardening and cleaning in the same booking, or for getting a property sale-ready or end-of-lease ready. Booking and scheduling is handled through an office team (Lisa and Dev are mentioned by name), with most positive reviewers praising how easy the process is; however, a handful of reviewers flag communication breakdowns at the admin level, including slow quoting and misdirected calls. Operated as a trust entity and GST-registered, WELSS has been active for around six years and is based in Prospect Vale, serving broader residential Tasmanian clients.
Best for: combined garden and home cleaning bookings, backyard overhauls and hedge work, end-of-lease and bond cleans, and pre-sale property preparation.
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Claim This Profile — Free →Common questions about WELSS Home Maintenance
What types of jobs does WELSS actually specialise in?+
Despite being listed under pool maintenance, WELSS reviews focus almost entirely on gardening, backyard cleanups, hedge trimming, house cleaning, bond cleans, fence work, and bin cleaning. Several customers use them for combined bookings — garden plus cleaning on the same visit. If you specifically need pool maintenance, confirm directly that they actively service pools before booking.
Who will be doing the work on my property?+
Drew is specifically mentioned by reviewers as leading the outdoor and landscaping crew, with his team praised for backyard transformation work. Janelle is named in relation to cleaning and maintenance jobs. Office coordination goes through staff including Lisa and Dev, though a handful of reviewers found handoffs between office and field teams unclear — it's worth asking who will attend and confirming the crew assignment at booking.
What do customers say about pricing?+
Multiple reviewers describe prices as 'good' and fair relative to the volume of work completed. No reviewers describe WELSS as expensive. One reviewer raised a billing concern involving a double charge during a rescheduled booking — to avoid similar issues, get a written quote that clearly outlines what's included before work begins.
How quickly does WELSS respond to quote requests and bookings?+
Experiences here are mixed. Several positive reviewers mention receiving quotes within two days and being booked in within the same week. However, at least two reviewers reported waits of up to two weeks for a quote, or follow-up calls that were never returned. Chasing via phone rather than email-only seems to help, based on patterns in the reviews.
Are they suitable for rental property work, like end-of-lease cleans?+
Yes — bond and end-of-lease cleaning appears to be a genuine strength, with multiple independent reviewers specifically praising the detail and thoroughness of these jobs. At least one reviewer also mentions using WELSS to prepare a home for sale, including both cleaning and garden work. Being GST-registered also makes them suitable for landlords or property managers who need proper invoicing.