Stepahead Carpentry
Team members Scott, Kevin, and Troy are consistently named by customers for their specific expertise in different aspects of stair projects.
From 27 Google reviewsThe business supplies stairs for dozens of new builds according to builder reviews, suggesting solid commercial relationships. However, multiple customers mention that critical maintenance requirements like timber sealing deadlines are buried in contracts rather than clearly explained, leading to expensive warping issues.
Their work
What it's like working with them
Based on a sample of recent customer reviews (27 total)
“provided very good advice and expertise”
“left everything clean and tidy afterwards”
What they help with
Based on what their customers hired them for
How they stack up
Context from 42 carpentrys in Logan
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Stepahead Carpentry
Stepahead Carpentry specialises in stairs and balustrades, with owner Josh leading a team that includes Scott (sales and advice), Glen (custom carpentry like mantelpieces), Kevin (balustrade construction), and Troy (handrail installation). Reviews suggest they handle both residential projects and supply dozens of new builds for commercial builders. Their process includes detailed drawings and site visits for quotes, with customers noting competitive pricing and professional communication via email. The team is known for thorough cleanup and meeting timelines, though several customers mention important maintenance information being buried in contracts rather than clearly communicated upfront.
Best for: custom timber stairs and glass balustrades, new build stair supply, and projects requiring detailed drawings and site consultation.
Location
Often needed together
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Claim This Profile — Free →Common questions about Stepahead Carpentry
What areas does Stepahead Carpentry service from Slacks Creek?+
Reviews don't specify their exact service area, but they're based in Slacks Creek, QLD and appear to service the broader Brisbane region based on customer feedback. They mention doing site visits for quotes, so contact them directly to confirm if they cover your location.
Who are the key team members at Stepahead Carpentry?+
Owner Josh runs the business, with Scott handling sales consultations and providing expert advice on stair designs. Kevin specialises in balustrade construction, Troy does handrail installations, and Glen handles custom carpentry work like mantelpieces. Multiple reviews praise specific team members by name for their expertise.
What do customers say about Stepahead's pricing?+
Reviews consistently mention 'fair pricing', 'competitive prices', and 'reasonable pricing' compared to other companies. However, some customers paid $4,000-$18,000 for stair projects, with additional fees like $495 for safety certificates mentioned in negative reviews. Most customers seem satisfied with value for money.
Do they work on both residential and commercial projects?+
Yes, reviews show they handle individual residential jobs like front steps and handrails, plus supply stairs for dozens of new builds according to builder customers. They appear comfortable with both small renovation projects requiring just a few stairs and larger commercial construction supply contracts.