Lockwise Locksmiths
Family locksmith team that solves BMW deadlocks and ignition problems other locksmiths can't handle.
From 199 Google reviewsMultiple reviews highlight their phone diagnostic service and upfront quoting, with several customers noting they were the only locksmith to give a straight quote over the phone. The family operation includes Ben (owner), Rod (father and experienced locksmith), plus technicians Levi, Nathan and Nate who each get mentioned by name for quality work.
Their work
What it's like working with them
Based on a sample of recent customer reviews (199 total)
“RACQ and five locksmiths could NOT help”
“diagnosed the issue over the phone”
“laid down protective sheeting around the work”
What they help with
Based on what their customers hired them for
How they stack up
Context from 49 locksmiths in Logan
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Lockwise Locksmiths
Ben leads this family-operated locksmith service alongside his father Rod (a lifelong locksmith), with technicians Levi, Nathan, and Nate handling different specialties. They focus heavily on automotive locksmithing - customers mention everything from ignition barrel rebuilds to BMW deadlocks that other locksmiths couldn't open. Beyond car keys, they handle residential security upgrades, master key systems for property investors, and even custom work like boat locks and hidden digital locks. Reviews consistently highlight their diagnostic skills over the phone and willingness to repair keys rather than replace them when possible. They're particularly suited for emergency lockouts, complex automotive key programming, and property managers needing comprehensive rekeying services.
Best for: complex automotive key problems other locksmiths can't solve, emergency lockouts requiring specialized equipment, property investors needing master key systems, and customers wanting phone diagnosis before service calls.
Location
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Claim This Profile — Free →Common questions about Lockwise Locksmiths
What automotive locksmith problems can Lockwise handle that others can't?+
Reviews mention they've solved BMW deadlock situations, rebuilt ignition barrels for steering lock issues, and handled complex key programming that RACQ and other locksmiths couldn't resolve. Multiple customers specifically note they were the only locksmith who could help with their particular car problem. They carry specialized equipment for high-end vehicle access that many locksmiths don't have.
Do they provide quotes over the phone before coming out?+
Yes, customers consistently praise their phone diagnostic service and upfront quoting. Several reviews mention they were the only locksmith to give a straight quote over the phone rather than requiring an on-site visit first. They can often diagnose issues and provide pricing during the initial call, which customers find refreshing compared to other services.
Who are the technicians customers work with?+
Ben is the owner who handles many of the complex automotive jobs, while his father Rod (a lifelong locksmith) provides phone support and in-store service. Technicians Levi, Nathan, and Nate are all mentioned by name in reviews for professional installation work and emergency callouts. Customers appreciate being able to work with the same skilled team members.
What's their approach to emergency callouts?+
Reviews show fast response times for lockouts, with technicians arriving quickly and staying until problems are fully resolved. They handle both car and home lockouts, with several mentions of Christmas Eve and after-hours service. Multiple customers note they remained calm and professional during stressful lockout situations, though one review mentions not being able to reach the emergency line.