Mackay Glass and Carpentry Services
Customers call out fast turnaround and affordable pricing on emergency repairs as the standout.
That said, five of those six reviews are five-star, and the recurring themes are genuine: fast turnaround, reasonable pricing, and staff who are easy to deal with. The one negative review describes a quoting experience where a staff member arrived without the authority to complete the quote and the follow-up didn't materialise — worth asking upfront who will be attending your quote and whether they can confirm scope and price on the day.
Their work
What it's like working with them
Based on a sample of Google reviews (6 total)
“Professional and friendly staff”
What they help with
Based on what their customers hired them for
How they stack up
Context from 350 carpentrys in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Mackay Glass and Carpentry Services
Mackay Glass and Carpentry Services covers both glass and carpentry work — an unusual pairing that means a single call can handle window repairs, door frames, and structural timber work without coordinating two separate trades. The business appears to be sole-trader operated, so the person quoting is likely the same person doing the work, which reviewers associate with personal accountability and attention to detail. Emergency repair capacity is a real differentiator here: one customer specifically flagged a quick turnaround on an urgent fix at an affordable price, suggesting they're worth calling when something can't wait. Quoting appears to be handled promptly in most cases, with multiple customers noting that staff arrived on time and turned around quotes without dragging their feet. The team's manner comes through clearly across the five-star reviews — described as friendly, professional, and willing to go above and beyond — though what 'above and beyond' looks like in practice isn't detailed enough to unpack further. Based on the review picture, they seem best suited to homeowners needing responsive glass repairs or carpentry fixes rather than large-scale project management.
Best for: urgent glass repairs needing a same-day or next-day response, smaller carpentry and window jobs where direct owner involvement matters, and homeowners who want a single trade covering both glass and timber work.
Location
Often needed together
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Claim This Profile — Free →Common questions about Mackay Glass and Carpentry Services
Does Mackay Glass and Carpentry Services handle emergency repairs?+
Yes — at least one customer review specifically mentions an emergency repair that was turned around quickly and at an affordable price. This suggests they're able to respond to urgent jobs rather than only booking weeks out. If your situation is time-sensitive, it's worth calling directly to confirm current availability and whether emergency callouts attract any additional fee.
What areas does Mackay Glass and Carpentry Services cover?+
The business is based in Slade Point, QLD, which sits within the broader Mackay region. Reviews don't specifically mention travel radius or suburbs served, so if you're outside central Mackay or in a more remote area, confirm directly whether they service your location before booking a quote.
What do customers say about their pricing?+
Two reviewers independently describe the pricing as reasonable or affordable, and one emergency repair customer flagged the cost favourably. There's no mention of itemised quotes or specific price ranges, so these are impressions rather than hard data. Getting a written quote before work begins is always advisable regardless of initial pricing feedback.
Who will come to my property to quote or do the work?+
The business is registered as a sole trader, which typically means the operator is directly involved in quoting and carrying out work. However, one reviewer noted that the person who attended their quote wasn't able to finalise it and the follow-up didn't happen. It's worth asking when you book who will be attending and whether they can confirm scope and price on the day.
Do they handle both glass and carpentry, or should I expect to use them for one or the other?+
The business name and Google category listings reference both glass and carpentry, which is an unusual combination that could save you coordinating two separate trades for related work — for example, a door frame repair that also involves glass. Reviews don't break down jobs by service type, so it's unclear whether one specialty is stronger than the other. Ask them directly which type of work makes up most of their jobs.