Diggermate Mini Excavator Hire Mackay
Brad and Josh run a family operation where the owner explains the machine, picks up the phone, and often runs the excavator himself.
Multiple repeat customers, including a local plumbing business that books regularly, specifically cite his response speed as the reason they keep coming back. The family team structure (Brad, Josh, and Brad's father) means you're dealing with people who have a direct stake in the outcome, not a rotating roster of subcontractors. If you're a homeowner trying to sequence earthworks ahead of concreting or fencing, the combination of reliable communication and flexible wet/dry hire options makes this a practical fit—worth asking Brad directly which hire mode suits your access and skill level.
Their work
What it's like working with them
Based on a sample of Google reviews (70 total)
“hire terms were fair and simple”
“far cheaper rates than competition”
What they help with
Based on what their customers hired them for
How they stack up
Context from 418 concretings in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Diggermate Mini Excavator Hire Mackay
Brad leads this family-run mini excavator hire operation, and the reviews paint a clear picture of how the team divides up: Brad handles bookings, communication, and often the operator work himself, while Josh (his son) is repeatedly named for skilled earthmoving on landscaping and driveway jobs. A third family member—Brad's father—also steps in, and Craig and Bec appear in connection with equipment preparation and trailer assistance. What makes this outfit unusual in the Mackay hire market is the dual service model: you can either dry-hire a machine yourself (with Brad walking you through the controls before you go) or book wet hire where one of their operators runs the excavator for you—customers who've used both say the experience is seamless either way. The work skews heavily residential: sloping block excavations, yard levelling, driveway prep, fencing projects, and site clearing ahead of concreting are all recurring jobs in the reviews. Brad's communication speed comes up again and again as a practical differentiator—Tropical Coast Plumbing notes they use the service on a regular basis specifically because he answers calls or calls back fast, which matters when trades are sequencing jobs. Machines are consistently described as well-maintained and clean, and Brad has a habit of going beyond the hire transaction to help customers problem-solve on site.
Best for: residential earthworks on sloping or difficult-access blocks ahead of concreting or fencing, DIY excavator hire with hands-on operator guidance, and repeat bookings from trades needing reliable fast-response scheduling.
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Claim This Profile — Free →Common questions about Diggermate Mini Excavator Hire Mackay
Can I hire the excavator myself or do I need an operator?+
Diggermate Mackay offers both options. With dry hire, you pick up the machine yourself—Brad walks you through the controls before you leave, so prior experience isn't essential. With wet hire, Brad or Josh comes out and operates the excavator for you. Customers who've used both say each option is straightforward and well-supported.
What types of jobs does the team typically handle?+
The bulk of the work is residential: yard levelling, driveway excavation, sloping block earthworks, landscaping prep, fencing projects, and site clearing before concreting. Reviews also mention waste removal and cleanup as part of wet hire jobs. They've handled difficult sloping sites, so access constraints are worth discussing with Brad upfront.
How quickly does Brad respond to enquiries and bookings?+
Fast response times are one of the most frequently mentioned points across the reviews—multiple customers note he either answers immediately or calls back quickly. A local plumbing business that uses the service regularly cites this as their main reason for repeat bookings. If you need to sequence earthworks around other trades, that responsiveness is practically useful.
Who will actually show up to do the work?+
Brad runs the business himself and is often the operator on wet hire jobs. His son Josh is also named frequently in reviews for skilled operator work, particularly on landscaping and driveway excavations. Brad's father assists on some jobs as well. Reviews consistently describe it as a family business where you deal with the same people throughout.
How does Diggermate Mackay compare on price?+
Multiple reviews describe the rates as competitive and better value than alternatives in the Mackay area. Customers use phrases like 'great value for money,' 'very reasonable,' and 'far cheaper rates than competition.' Reviews don't specify exact hourly or day rates, so contact Brad directly for a quote tailored to your job size and hire duration.