Mackay Curtain Making Service – Luxaflex Window Fashions Gallery
Three customers write directly to Gino and Deanne by name — one has been returning for 15 years.
The standout practical detail is a roughly three-week made-to-measure turnaround, which a customer flagged as impressively fast — worth confirming directly since timelines can vary by product and season. With a small total review count of 12 and only 6 examined here, there simply isn't the data depth to make confident claims about consistency across all job types, so if your project is complex or high-value, ask them specifically about their experience with comparable installs.
Their work
What it's like working with them
Based on a sample of Google reviews (12 total)
“Have been using the company for about 15 years”
“not only was Dominic punctual but very professional”
“thank you for your time and patience with my Duette blinds”
What they help with
Based on what their customers hired them for
How they stack up
Context from 364 curtains & blindss in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Mackay Curtain Making Service – Luxaflex Window Fashions Gallery
This is a family-run Luxaflex Gallery dealership, meaning they stock and install the full Luxaflex range — including technically involved products like Duette blinds — backed by the manufacturer's authorised network. Shannon handles the showroom consultations and is specifically praised for product knowledge, helping customers navigate a wide range of options before they even get to a quote. Dominic takes on the in-home measuring and quoting, and customers note he's both punctual and able to extend the conversation into choices Shannon may not have raised in the showroom. Gino and Deanne appear to be the owners who run the operation and are personally mentioned by name by repeat customers — one reviewer notes 15 years of ongoing use, which speaks to the kind of client relationship a small family business builds rather than a volume retailer. Turnaround on a full curtain job reportedly came in around three weeks, which is competitive for made-to-measure window furnishings. This business suits homeowners who want a guided, hands-on process rather than a click-and-collect experience — particularly those investing in premium or technically specified products like Duettes.
Best for: homeowners wanting a hands-on, guided process for premium made-to-measure curtains, customers investing in technically specified products like Duette blinds, and anyone who values dealing directly with the same owner-operated team from consultation through to installation.
Location
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Claim This Profile — Free →Common questions about Mackay Curtain Making Service – Luxaflex Window Fashions Gallery
Who will I deal with when I contact Mackay Curtain Making Service?+
Based on reviews, the business is family-run by Gino and Deanne, who are personally involved with clients throughout the process. Shannon works in the showroom and is specifically noted for strong product knowledge across the Luxaflex range. Dominic handles in-home measuring and quoting, and customers mention him as punctual and thorough. It's a small, named team rather than a revolving door of staff — which is part of what repeat customers say keeps them coming back.
How long does it take to get made-to-measure curtains or blinds installed?+
One customer specifically mentioned a turnaround of roughly three weeks from order to installation for curtains, describing it as impressively fast for a made-to-measure job. That said, lead times can vary depending on the product type, complexity, and current workload, so it's worth asking at the quoting stage. They are an authorised Luxaflex Gallery, which means product supply runs through the manufacturer's network and could influence timing for some lines.
Does this business supply and install Duette blinds?+
Yes — a customer review specifically mentions Duette blinds by name and praises both Gino, Deanne, and the Luxaflex brand for being accommodating throughout what sounds like a detailed process. As an authorised Luxaflex Gallery, they have access to the full Duette range including specialty configurations. If you have a specific Duette model or energy-rating requirement in mind, it's worth discussing with them directly to confirm availability and lead time.
Is this business suited to smaller residential jobs, or do they focus on larger projects?+
Reviews cover what appear to be standard residential installs — home curtains and blinds rather than commercial fit-outs. The business seems well-suited to homeowners who want a personal, guided experience, from showroom consultation through to installation. Reviews don't mention commercial or new-build project work, so if your job is a large development or commercial space, it's worth confirming their capacity and experience with that scale directly.
What areas around Mackay does this business service?+
The business is based in Mackay, QLD, and reviews don't specifically mention travel to surrounding suburbs or regional areas. As a Luxaflex Gallery with an in-home measuring and quoting service, they likely cover the broader Mackay region, but the exact service radius isn't confirmed in the available reviews. Contact them directly to confirm whether they travel to areas like Sarina, Proserpine, or other nearby towns.