Shut the Gate Pool Inspections
Alan explains exactly what's non-compliant and issues certificates on the day of the final inspection.
Same-day certificate delivery after a final inspection comes up in multiple reviews, which is directly relevant if you're working to a settlement or tenancy deadline. The sample is small enough that it's worth a direct conversation to confirm availability and turnaround for your specific situation, but there are no negative patterns in the data we reviewed.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
“Called up and two days later the job was done”
“Sorted our spa certification our last minute”
What they help with
Based on what their customers hired them for
How they stack up
Context from 264 pool maintenances in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Shut the Gate Pool Inspections
Alan runs Shut the Gate Pool Inspections as a solo operator focused specifically on pool and spa safety certificates — the compliance inspections required under Queensland law before a property can be sold, rented, or simply brought up to code. What makes him useful beyond the certificate itself is that he walks homeowners through exactly what needs fixing before he returns for the final sign-off, which means people aren't guessing at what council requires. Several customers mention receiving their certificate via email on the same day as the final inspection, which matters when a property transaction is time-sensitive. Alan also carries a small stock of spare parts for minor gate and fence repairs, meaning straightforward defects can sometimes be resolved on the spot rather than requiring a separate tradesperson visit. He's handled both pool and spa certifications, and at least one reviewer notes he was able to accommodate a last-minute booking — suggesting he has some flexibility for urgent situations. For homeowners who've received a non-compliance notice or are preparing for a property sale, Alan appears to be a practical single point of contact rather than someone who just identifies problems and leaves you to sort them out.
Best for: Queensland homeowners needing a pool or spa safety certificate before a property sale or rental, time-sensitive compliance jobs where same-day certificate issuance matters, and situations where minor gate or fence defects need to be resolved as part of the inspection process.
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Claim This Profile — Free →Common questions about Shut the Gate Pool Inspections
How quickly can Alan complete a pool safety inspection and issue a certificate?+
Based on customer reviews, Alan is typically able to book within a couple of days of being contacted. For the final inspection, multiple customers report receiving their pool safety certificate via email on the same day. At least one reviewer notes he accommodated a last-minute booking, so if you have an urgent deadline — such as a property settlement — it's worth calling directly to check his current availability.
Does Shut the Gate Pool Inspections cover spa safety certificates as well as pools?+
Yes — reviews specifically mention Alan completing spa certifications in addition to standard pool inspections. If you have a spa that needs to be certified, he appears to handle both under the same service. Confirm the specifics of your spa setup with him directly, as requirements can vary depending on the barrier type and access points.
What happens if my pool or fence doesn't pass the initial inspection?+
Alan's approach, based on what customers describe, is to explain clearly what needs to be corrected and why — rather than just issuing a failure notice and leaving. Several reviewers mention making the required changes themselves after Alan's guidance, then sending through confirmation so he could issue the certificate without requiring a costly in-person return visit. For minor issues, he also carries some spare parts to make small gate or fence repairs on the spot.
Is Alan a licensed pool safety inspector under Queensland law?+
Pool safety inspectors in Queensland must hold a licence issued by the QBCC (Queensland Building and Construction Commission). Reviews don't specifically confirm his licence number, so it's worth asking Alan directly or cross-checking the QBCC public register before booking. This is standard due diligence for any pool safety inspection in QLD.
What areas around Shoal Point does Shut the Gate Pool Inspections service?+
The business is based in Shoal Point, QLD, but reviews don't specify the full service radius. As a sole trader, his coverage area is likely focused on the Mackay region and surrounding suburbs. Contact Alan directly to confirm whether he covers your specific location, particularly if you're outside the immediate Shoal Point area.