Custom Water Blasters & Repairs
Repeat customers travel from Bundaberg for second and third custom trailer builds with Terry's team.
Terry and Leanne are both mentioned by name across multiple reviews for being knowledgeable and genuinely helpful rather than just processing jobs, which matters when you're trying to diagnose a fault or spec out equipment. The small review count means there's limited data to draw on, so if you're making a significant purchase or commissioning a custom build, it's worth asking them directly for references from commercial clients in your area.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 241 pressure washings in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Custom Water Blasters & Repairs
Terry leads the operation at Custom Water Blasters & Repairs, and reviews consistently point to him as the person who listens carefully to what a customer actually needs before recommending a solution — not just the obvious fix. Leanne handles the office side and is praised by name for her own product knowledge, making this a team where you can get useful advice from multiple people rather than waiting for one specialist. The business spans both repair work and full custom trailer fit-outs for commercial pressure washing operations, which puts them in a different category to a standard repair shop — repeat customers have travelled from Bundaberg for second and third trailer builds, which says something about how hard that niche is to find elsewhere. They hold recommended service provider status for major brands including Karcher, Spitwater, Bargroup, and Denjet, which means they're authorised to work on equipment where warranty and service records matter. The showroom carries parts and accessories beyond the obvious, and customers mention leaving with items they didn't know they needed — useful if you're trying to kit out a working rig rather than just fix one thing. They appear to serve both tradespeople running commercial pressure washing businesses and individual homeowners with domestic gurney problems, so the customer base is broader than the industrial trailer work might suggest.
Best for: commercial pressure washing operators needing custom trailer fit-outs, businesses with authorised-brand gurneys requiring warranty-compliant servicing, and homeowners wanting a leaking or faulty pressure washer properly diagnosed and repaired.
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Claim This Profile — Free →Common questions about Custom Water Blasters & Repairs
What kind of repairs does Custom Water Blasters handle?+
They service and repair domestic and commercial pressure washers, including units from Karcher, Spitwater, Bargroup, and Denjet — brands they're listed as a recommended service provider for. Customers mention bringing in leaking gurneys, getting full services done, and picking up replacement parts like reels and hoses in the same visit. One customer had a DeWalt pressure washer serviced and also picked up accessories from the showroom. If you're unsure whether your unit is worth repairing versus replacing, Terry appears to discuss options with customers rather than pushing a sale.
Can Custom Water Blasters build a custom pressure washing trailer for my business?+
Yes — custom trailer fit-outs for commercial pressure washing appear to be a core part of what they do, not a side offering. Reviews mention customers commissioning multiple trailer builds over several years, with one client travelling from Bundaberg twice and planning a third build. Terry is praised for listening to operational requirements and finding solutions that help operators work faster on the job. If you're setting up or expanding a pressure washing business, this is worth discussing directly with them.
Who will I deal with when I contact or visit Custom Water Blasters?+
Most reviews mention Terry directly as the person handling repairs, custom builds, and customer conversations — he's consistently described as someone who takes time to understand what you actually need. Leanne manages the office side and is praised by multiple customers for her own product knowledge, so you're likely to get useful answers from either of them. The team is described as friendly and easy to deal with across the board. Based on reviews, this feels like a hands-on, owner-led operation rather than a large impersonal workshop.
Does Custom Water Blasters carry parts and accessories in their showroom?+
Yes — customers describe a showroom with a broad range of products including hoses, reels, fittings, and accessories. One reviewer specifically mentioned leaving with items they hadn't planned to buy because the range prompted them to think about other needs. If you're kitting out a rig or just need a specific part, it sounds like a worthwhile visit rather than waiting on an online order. Reviews don't mention online sales, so contact them directly to check availability for specific items.
What areas does Custom Water Blasters service?+
The business is based in Paget, QLD, which is in the Mackay region. Reviews mention at least one customer travelling from Bundaberg for custom trailer builds, which suggests they draw clients from well outside the local area for specialist work. For routine repairs and servicing, they're likely most convenient for Mackay and surrounding areas. It's worth calling ahead to confirm whether they offer any mobile or pickup services, as reviews don't specifically mention this.