Bayset Mackay
Dan Denigan fielded 'numerous phone calls' from one customer without rushing them — and still got the project across the line.
What the small sample does show clearly is that named staff members (Dan, Denise, and Mel) leave an impression on customers, and the willingness to answer repeated questions before a project starts sets a tone of unhurried service. One review flagged an incorrect phone number, so it's worth verifying contact details directly before relying on any listing. If you're in Mackay and need someone to talk through bathroom waterproofing or tiling product choices before committing, asking specifically for Dan is a sensible starting point based on what reviewers describe.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“very helpful and knowledgeable with all your tiling needs”
“Friendly helpful staff and the prices are great”
What they help with
Based on what their customers hired them for
How they stack up
Context from 278 waterproofings in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Bayset Mackay
Dan Denigan leads the customer-facing side of Bayset Mackay, and reviews single him out for deep product knowledge — fielding repeated phone calls with patience and walking customers through waterproofing decisions rather than rushing them toward a sale. Alongside Dan, Denise and Mel are praised by name for their warmth and professionalism, suggesting a small, consistent team rather than a revolving roster of contractors. The business operates as a supply and advisory specialist within waterproofing — reviews specifically reference bathroom project guidance and tiling needs, positioning them more as a trade-supplier with expert consultation than a purely installation-focused crew. With roughly 26 years in the Mackay market, they carry product depth that newer outfits typically can't match, which makes them particularly useful when a tradie or DIYer needs to work through an unfamiliar waterproofing scenario before committing to materials. They appear best suited to homeowners undertaking bathroom renovations or tiling projects who want informed product advice before purchasing — rather than those needing an emergency waterproofing callout.
Best for: homeowners seeking expert advice before purchasing bathroom waterproofing products, tradespeople needing knowledgeable product guidance from a long-standing local supplier, and DIY renovators tackling wet area waterproofing for the first time.
Location
Often needed together
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Claim This Profile — Free →Common questions about Bayset Mackay
What does Bayset Mackay actually specialise in — supply, installation, or both?+
Based on the available reviews, Bayset Mackay operates primarily as a waterproofing supply and advisory business. Customers mention receiving detailed product guidance and advice for bathroom renovation projects rather than describing on-site installation services. If you need someone to physically apply waterproofing membranes, confirm directly whether they offer that or whether they focus on product supply and expert consultation.
Who should I ask for when I contact Bayset Mackay?+
Reviews specifically name Dan Denigan as the go-to person for waterproofing product knowledge and project advice — one customer describes him answering numerous phone calls and questions with patience and expertise. Denise and Mel are also praised by name for friendly and professional service. Asking for Dan by name if you have a technical waterproofing question appears to be a solid approach based on what reviewers report.
What do customers say about Bayset Mackay's pricing?+
One reviewer notes that staff are friendly and helpful with prices described as great, suggesting competitive pricing relative to the Mackay market. However, this comes from a very small review sample of 8 total Google reviews, so it's worth requesting a quote and comparing before committing. Reviews don't mention any concerns about pricing being unclear or excessive.
Is Bayset Mackay suitable for a DIY bathroom waterproofing project?+
The review pattern suggests yes — customers describe receiving detailed, patient guidance over multiple phone calls before starting their bathroom projects, which points to a business comfortable helping homeowners who are figuring things out rather than only serving trade professionals. Dan Denigan is specifically credited with providing pertinent advice and helping customers get their projects started. Calling ahead with your specific bathroom waterproofing questions would be a practical first step.
How do I verify the correct contact details for Bayset Mackay?+
One Google reviewer flagged that the phone number listed on their profile appeared to be incorrect. It's worth cross-checking contact details directly through their official website or by searching their current Google Business listing before relying on any third-party directory listings. Confirming upfront avoids wasted time trying to reach them through an outdated number.