Sapphire Pools (Port Kennedy Display Centre)
A rival pool company referred their own customer to Peter — and reviews explain exactly why.
That's a rare signal worth noting. The reviews sampled are weighted heavily toward the pre-build and sales phase, so there's less feedback available on construction quality, timelines, or post-install support — areas worth asking about before you sign. If you're early in your pool research and want someone who'll slow down the process and explain your options honestly, this location appears well set up for that conversation.
Their work
What it's like working with them
Based on a sample of Google reviews (56 total)
“Providing a very competitive quote and answering any questions”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Sapphire Pools (Port Kennedy Display Centre)
Peter is the standout name at this Port Kennedy display centre — multiple customers credit him with walking them through the entire pool selection and installation process, flagging common pitfalls, and even assisting with practical details like temporary fencing compliance. Ryan also handles the sales side and has been praised for competitive quoting and responsiveness. What's notable is that at least one customer was referred to Peter by a competing pool company, citing his experience and attention to detail — an unusual signal in a category where businesses rarely cross-promote rivals. The display centre format means homeowners can see pool designs in person before committing, which appears to reduce the guesswork that often frustrates buyers at this price point. Reviews so far cover the pre-build and sales phase specifically, so this business looks well-suited to homeowners who want thorough hand-holding before a single shovel hits the ground. Given the business is relatively early in its trading history at this location, the review volume is still building — but the pattern across those available points clearly to a consultative, low-pressure sales approach.
Best for: first-time pool buyers wanting detailed pre-purchase guidance, homeowners designing a pool for a compact or unusual space, and buyers who want on-site consultation before committing to a design.
Location
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Claim This Profile — Free →Common questions about Sapphire Pools (Port Kennedy Display Centre)
Who are the main contacts at Sapphire Pools Port Kennedy?+
Two consultants are mentioned by name in customer reviews: Peter, who handles much of the design consultation and pre-install guidance, and Ryan, who has been praised for competitive quoting and responsiveness. Peter in particular appears to take a hands-on advisory role — multiple customers note he visited their property before the build. If you're booking a consultation, it's worth asking which consultant will be assigned to your project.
What kind of pools does Sapphire Pools Port Kennedy sell and install?+
Reviews mention fibreglass pools in a range of designs, including round pools suited to compact spaces. The business operates a display centre format, which means you can view pool shapes and sizes in person before making a decision. Reviews also note that design changes and variations during the quoting phase were accommodated without friction. For specific models and sizing options, a visit to the Port Kennedy display centre is your best starting point.
Does Sapphire Pools help with temporary fencing requirements?+
Yes — multiple customers specifically call out Peter's help with temporary fencing as part of the pre-install process. In Western Australia, temporary pool fencing is a legal requirement during construction, and getting this wrong can cause delays. Customers describe this guidance as part of what made the process feel stress-free. It's worth confirming at your consultation exactly what fencing coordination they handle versus what you need to arrange independently.
What does the sales and consultation process look like?+
Based on the reviews available, the process appears thorough and low-pressure. Customers describe Peter walking them through the full installation journey, flagging decisions people commonly regret, and visiting the property before any commitment is made. One reviewer noted that design variations were accommodated at multiple points during the quoting stage without any pushback. The reviews we analysed are mostly from the pre-build phase, so it's worth asking for references from completed builds to round out your picture.
Is Sapphire Pools Port Kennedy suitable for first-time pool buyers?+
The reviews suggest it's a strong fit for homeowners who are new to the pool-buying process and want detailed guidance rather than a quick pitch. Peter in particular is credited with explaining the common mistakes buyers make, helping with compliance questions like temporary fencing, and being patient through multiple rounds of design changes. One customer mentioned they'd spoken to several other companies first and found the support at Sapphire Pools Port Kennedy markedly better. That said, the business is relatively new at this location, so confirming past completed projects in your area is a sensible step.