Dry Master Carpet Cleaning Melbourne
Technicians change shoes and use corner protectors to prevent equipment damage to customer property.
From 56 Google reviewsMultiple reviews highlight their competitive pricing strategy, positioning between cheap operators with hidden fees and premium services. The mixed feedback on upholstery cleaning versus consistently positive carpet results suggests focusing on their carpet expertise for best outcomes.
Their work
What it's like working with them
Based on a sample of recent customer reviews (56 total)
“very reasonable price”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Dry Master Carpet Cleaning Melbourne
Dry Master employs technicians like Chase and Sachith who customers consistently praise for clear communication about their process before starting work. Reviews specifically highlight their thorough preparation rituals - changing shoes at the door, using corner protectors and floor mats to prevent equipment damage to walls and floors. The team appears to specialise in both carpet steam cleaning and upholstery work, though reviews suggest mixed results on furniture cleaning compared to their carpet expertise. Their pricing sits in the competitive middle ground, with customers noting they avoid both the cheap operators known for hidden fees and the premium-priced services. The business targets residential properties, particularly homes with carpets that haven't been professionally cleaned in years, with customers reporting their carpets 'feel and smell as new' after treatment.
Best for: residential carpet steam cleaning in homes that haven't been professionally cleaned in years, customers wanting protective equipment protocols, and those seeking mid-range pricing without hidden fees.
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Claim This Profile — Free →Common questions about Dry Master Carpet Cleaning Melbourne
Which technicians does Dry Master send out?+
Reviews mention Chase and Sachith by name, with customers praising both for their professionalism and clear communication. Chase is specifically noted for explaining his process in detail and using protective equipment, while Sachith is described as professional and friendly. Both technicians provide 30-minute arrival notifications and take care with customer property during the cleaning process.
What protective measures do they take in your home?+
Multiple customers highlight their protective protocols, including technicians changing shoes at the door and using corner protectors and mats to prevent equipment from scratching walls and floors. Reviews specifically praise this attention to property protection as going above standard industry practice. This suggests they're particularly suitable for homes with quality flooring or tight spaces where equipment damage is a concern.
How effective are they with different types of cleaning?+
Reviews show strong, consistent results for carpet cleaning, with customers saying carpets 'feel and smell as new' even after two years without cleaning. However, upholstery cleaning receives mixed feedback - one customer was dissatisfied with couch stain removal while praising their carpet work. For stubborn stains, success varies, with some removed and others proving too challenging even for professional treatment.
How does their pricing compare to competitors?+
Customers describe their pricing as 'very reasonable' and positioned strategically between cheap operators that allegedly add hidden fees and expensive premium services. Reviews suggest they provide online pricing estimates with discounts that are honoured at completion. Multiple customers specifically chose them for offering fair pricing without the fee surprises associated with budget competitors.